Hot Tubs. Know we're always here for you with our valuable online resources, including how-to videos, FAQs, owner's manuals and more. We bought this spa in June of 2010. The Master Spas LSX is an awesome tub! They haven't reimbursed us. The hot tub was like an investment in family but also an investment in wellness. Exercise. Wow! Shop Hot Tubs. I was happy with the purchase process until we bought the spa. Master Spas does not recommend you winterize the hot tub. Copyright 2022 Consumers Unified LLC. We purchased the spa at an expo and the local company was the expo people. Master Spas' EcoPur Charge filter only needs to be removed and rinsed before being placed back. Liars! Tues - Sat 10am-7pm. Built in With their tagline 'America's finest hot tubs', the Master Spas hot tubs set standards high from the very start. And I don't even know how much that would even be irritating my neighbors. We're in our 60s and we have aches and pains, and a massage cost $80 for an hour. So its great because it does help. It looks like your search criteria did not return any results. The five lightweight hot tubs seat between three and five adults. Master Spas hot tubs offer 25 models to choose from, seating from one to eight people. The contractor Master Spas uses makes appointments and then cancels or finds excuses why he cant come out that day. The SimpleSpa Bubble Massage is the cheapest intex hot tub on offer with an MSRP of $824.99, while the flagship model, the PureSpa Jet and Bubble Deluxe Set, is priced at $1,799.99. You can also request hot tub or swim spa pricing using Master Spas' contact forms. Manufacturer: Master Spas, Inc. I went up, tested it out, had conversation and I bought it on the spot. 715 P Street All I can say is WOW! The mid-level hot tub ranges are Clarity and Twilight. The clips came off. Master Spas has hired Kelsea Smallwood to work as a local conduit to the manufacturer. Master Spas is committed to providing our customers with legendary support. Fort Wayne, IN 46804 By March, they had received a flood of complaints. I am a long time hot tub owner and have lots of experience with different systems and different tubs. I contacted the sales rep ***** via . I had a couple issues when I first got it, but the dealer responded very quickly and sent a person in my house. Life was cool before but with it, it is now great. Swim, jog, walk, and exercise in water without the stress gravity has on your body. If you're an existing owner and have not done so already, please register your product to better assist us in supporting you. I got four kids under four. They left the molded wood. Yes, I was told that "no chemicals" were necessary, but I honestly never believed that. Hot Tubs. At Master Spas, we never just sell you a hot tub and send you on your way. This alternative to a pool has benefits for you and your entire family. If you do not put chemicals in every single day than your water goes crappy on you. Those are a hundred each. You can also attach a garden hose to the end of the drain assembly. The hot tub dealer located just north of Houston has been pelted with Better Business. There are no bbqs and it's only one brand of spa. We apologize for the inconvenience you have encountered. As an authorized dealer for Master Spa, we have a huge selection of hot tub filter replacements in stock, including our EcoPur Charge Filters, EcoPur Filters, outer filters, filter bundles, and more. This is our second Master Spas that we have bought from them, and weve always had great service from them. There are four luxury hot tubs in their MP Legend Range, named after the 23-time Olympic gold medalist Michael Phelps. I get in it in the morning, I watch the sun come up, drink my cup of coffee, and ponder what I'm gonna do all day. It did property damage." However, the full Master Spas range just doesnt boast the same numbers of high-end hot tubs as some of the other brands weve reviewed across the best hot tubs (opens in new tab). lawsuit. However, has been a pain to buy supplies. They say you don't need chemicals because of their patented filter. I bought a twilight series after doing a ton of research. I went and tested Master Spas and I could tell the difference. I love my spa. For more information about reviews on ConsumerAffairs.com please visit our With so many options, finding the perfect hot tub can feel overwhelming. 2, Report #1253023. the USA, Visit the Michael Phelps Signature Swim Spas website. Creating your dream backyard oasis should be simple. They saw the issue. Why you can trust Top Ten Reviews I love the lights at night. Now, I got this little ladder and that works really good. Copyright 1997-2023 Ripoff Report. (I was told this by the delivery guy and boy was he right) More chemicals + a higher cost for the chemicals themselves = an extraordinarily high maintenance cost. If you need to submit a service request for your swim spa, click here. My aching body so appreciates the time spent in this heaven. You can be assured that our selection of Master Spa Legend Series parts, Master Spa Legend Series Control Panels and other replacement parts are of the highest quality! I went to the dealership today and bought some additional chemicals to maintain it, so we're thoroughly enjoying it. It's a good time. My blocked drain grossed me out everyday, so I tried this clogged sink hack, I live in an all-girls flat: here's how the VacTidy Blitz V8 vacuum handled our hair, What dryer settings should you use? After seeing the contract closer it said +/- 16 weeks. Taiwan North Taipei City Gay Spas / Gay Massage, Joooint. I've been pretty happy with Im very happy with the tub. I had a feeling they were initially overpriced, but the tub looked top quality to me. Please know we have reached out to your dealer to let them know of the oversite in communication. Upon receipt, I discovered they did not fit. The company is owned by Brandon . west cester spas were on time to the second. When done, fill the tub back up with water and add in Master Spas chemicals to keep the water balanced. The Commission's investigation process identified Master Spas manufacturing and offering for sale portable electric spas not tested prior to being certified to the Appliance Efficiency Database (Database). I'm a lawyer, so I wasn't (and still not) afraid to drop a lawsuit the moment a warranty is breached, but luckily I didn't have to. Updated Jan 3, 2008, 11:52am CST. The Master Spas H2X fitness spa can also be used as a hot tub. I paid for the steps, and Id like to get reimbursed for them because I don't want them anymore. I looked for Artesian's but I couldn't find any. You can turn to us for all the information you need as you explore the hot tub brands and models offered by a hot tub dealer Prince Frederick, MD recommends. Your essential guide to planning for the installation of your Master Spas hot tub or swim spa. Both my wife and I exercise quite a bit. Open 7 days - Mon 9am-5pm. In most of the hot tubs, waterfall features, a light system, and a noise reduction system come as standard. After enjoying more than five years of flawless performance from a Master Spas product, Plaintiffs decided in December 2009 to replace their current spa with a new Master Spas unit. They had the audacity to try to charge us for the -- we told them right off the get-go, "This is a faulty product and we want it off the property. Does anyone have any experience with either of these. The business is listed under thai . My 8.2 hot tub from Master Spas is well-engineered and well-thought out on how it was put together. With the Master Spas range of ultra-therapeutic hot tubs and swim spas, it is. PDC Hot Tubs and Swim Spas has become one of the best hot tub brands in the market today. Master Spas said it will expand its warehousing . Geared towards hydrotherapy too, they aim to target complaints like muscle and joint pain. Legendary performance for those who don't believe in second best. Spring 2011- the heater went bad. I have been trying to contact them with no reply to my emails or phone messages. Whether by designing your perfect backyard outdoor oasis or your ultimate games room, let our knowledgeable staff provide solutions that will comfort and pamper you. 1 review of Master Spas of Toronto "TERRIBLE HOT TUB PERFORMANCE AND SERVICE BY MASTER SPAS I purchased a Premium Micheal Phelps self-cleaning hot tub from Master Spas for my family that was delivered in JULY 2020. The MP Legend range is strictly luxury, and features four hot tubs with over 59 powerful jets and between five and eight seats. We went through three sets of rollers and they're what? We can't use it, obviously. LEGEND LSX700 hot tub pdf manual download. We're so thrilled to hear that you and your family are enjoying your TS 8.25. I'm trying to call Master Spas to cancel the steps because they're supposed to give them to me when they come in. The installation of my spa was easy to schedule. They think they can swim in it and I'm still trying to teach them how to keep the water in the hot tub, but it's an overall extremely good time. It makes our utility bill go up in the winter though. A stylish, modern approach to relaxation and wellness. So, I was very pleased. Master Spas hot tubs are usable year-round. The Commission's investigation process identified Master Spas manufacturing and . Master Spas uses a coated wood frame, acrylic shell and icynene full-foam insulation standard in all of its spas, with the option to upgrade to a vac-formed ABS pan bottom except in the MP Legend line, where this feature is standard. Enjoy better daily living from the comfort of your own home with a Master Spas premium spa solution. It is the most helpful thing that I got from them. If you paid Primo Spas for service or for a spa that you have not received, call (713) 561-2522. Focused on hydrotherapy, the US-built tubs are well-regarded for their lasting builds and good quality. Master Spas 6 26. Shop for your swim spa, your way. So far, the heater and all jets have worked perfectly. He gave me the link to the pre-2009 suction covers and I ordered five. I wanted a lounge chair and it's a six-person tub. Consumers love to do business with someone that can admit mistakes and state how they made improvements. Instead, we reckon that Master Spas hot tubs have the edge on other hot tub brands when it comes to a variety of prices and sizes. At Hot Tubs Inc., we don't just offer the best hot tubs on the market; we're also experts in hot tubs and swim spas. This hot tub was inspired by the best so you can feel your best. It's been leaking since we got it. Refining your search to only include the models that meet your size and budget is an excellent place to begin your hot tub buying journey. This spa has lights and it cycles through the colors but the way that it cycles is, it flashes, it doesn't fade. Rita B., Tennessee. Master Spas has a good selection of hot tubs and spas, particularly in the entry- and mid-level price range, which makes it our top pick for affordable models for those looking for a little indulgence on a budget. There are four budget models, seven mid-level models, five premium models, and four luxury models. You may be able to trade in your used hot tub or get financing to pay for a new one. The potential sales . Thanks for this feedback, Christopher! The company is continuing capital improvements in 2021 with . 800-860-7727 920-727-1700. Spring 2012- Spa kept shutting down. This case was filed in Marquette County Courts, Marquette County Circuit Court located in Fond du Lac, Wisconsin. Future US, Inc. Full 7th Floor, 130 West 42nd Street, Spot treat any stubborn mineral buildup with white vinegar or a Magic Eraser. He told Channel 2 he had an agreement with Primo that he would get half of the money when the company sold the spa. Repackaged from Purchased from Amazon, stealing all certifications and false manufacturing markers from the packaging of NB food supplements. they cannot deliver what they say an insane amount of money Pittsburgh Pennsylvania, Attorney Sharon K. Campbell COLLUDES with Wells Fargo Dallas Texas, BlackSwanCapital.co Black Swan Enterprises Peter Tumbas Black Swan Capital The offered guaranteed low-cost financing if I first stepped in high-cost short term financing New York New York, Geeks Ondemand LLC, Lizeth Lagomarcino Papaleo Geeks Ondemand LLC, The Geeks Mob SCAM! Who is ED Magedson - Founder, Ripoff Report. Enjoy reading our tips and recommendations. When you choose Master Spas, you also receive our full support and the support of our worldwide network of independent dealers and contract service centers. Master Spas warranties vary by the hot tub or swim spa series. So, if Im spending extra $50 a month on my electric bill for a few months, that's very well worth it. This is the number for Texas Spa Services, LLC. Case 8:15-cv-02431-EAK-AEP Document 30 Filed 07/22/16 Page 5 of 10 PageID 158. This is ClassAction.org's current list of open lawsuits and investigations. The Bluetooth system which was an add on, has no tuner feature and only works if you have a mobile device within 10 feet of the tub. Carnival Corp : Entry into a Material Definitive Agreement, Creation of a Direct Financial Obligation or an Obligation under an Off-Balance Sheet Arrangement of a Registrant, Regulation FD Disclosure, Financial Statements and Exhibits (form 8-K) AQ. ConsumerAffairs is not a government agency. It was installed without problem, and I've (along with a few lucky ladies) have thoroughly enjoyed the spa now for over 6 months straight. The EcoPur Charge system uses copper and zinc to purify the water and filter out dirt and microorganisms. The list is updated frequently, so check . The HL 620 and HL 630 sit up to 4 persons. Will be looking at Amazon to buy supplies from now on." No contact after submitted for warranty. 8008607727. The largest spas, seating up to 7 persons, are the HL 7.5 and HL 8.5. Well you've come to the right place! So a Master swim spa is actually behind me and it's leaking. Anytime we had a question, we just go to YouTube and they have a video for every single thing to do. The hydro massage sounds great but it's significantly more expensive. Master Spas tub pricing starts around $4,000. Since Primo closed its doors, the man has not been able to get answers from owner Vince Primo or former office manager Kelsea Smallwood on the whereabouts of his swim spa or the money. Master Spas called the company's downfall the result of "poor management.". Master Spas mercenary sales representative contracted for the weekend event and paid on commission did not give accurate, true, real and unbiased information as assumed. Nearly 200 of Master Spas' top dealers from across the globe, along with special guest Michael Phelps, converged for the company's Dealer Meeting and to mark the retirement of founder Bob Lauter. easy to own. Current owners can also request service using the online service request form. You just have to get the hang of it. I just negotiated (hard), and got the saleman down to just $6,500.00. Say we owe over $22,000.00 for the rest of their so called contract !!!!!! I dealt with a representative from the distributor that has the contract for selling Master Spas, and after talking to the salesperson, it made sense to get the 8.2 hot tub. I'm going to be filing a complaint about that because it wasn't explained ahead of time to us and I'm very disappointed. 75, Section 2, Hankou St, Wanhua District, Taipei City, TW . Place the filter in 5-gallon bucket with the appropriate cleaning agent and let it soak overnight. Thoroughly rinse any spa pillows and the tub shell. we 've had are lsx for 2 weeks and so far its been awsome . Carnival Secures $2 Billion Multi-currency Revolving Credit Facility. Features are more basic and may include contoured seating, rather than the MP Legend ranges bio-magnetic therapy system, which targets pain and stiffness. Master Spas is based in Fort Wayne, Indiana, 90 miles north of Indianapolis. Creates a deep and wide current of pure water flow with virtually no turbulence. It might have been last year's model, but I got it for 13,000 and it was selling retail for 24,000. Too many complaints about it. Owner Vince Primo told Channel 2's Amy Davis by phone that a series of hardships that began after Hurricane Harvey were insurmountable. 70 reviews of Master Pool & Spa "Have had no problems with the spa we bought here, nor the install. Get Brochure. Privacy Policy. Master Spas is the only hot tub company we reviewed that uses magnet therapy in its products in addition to hydrotherapy, making it a rival for Bullfrog Spas (opens in new tab) in massage therapy. Went to a 2010 Spa show in Wilmington Delaware and purchased a Master Spa (Twilight 8.3) through West Chester Spas, Pa (No longer in business). (* denotes a required field.) No apologies when the door finally opened 15 min late (vs web site time of 10 - phone message says 9 am). We have one of the largest Spa and Hot Tub showrooms in Texas. Again? We relocated to another city and had to put it in storage while we're building our house. One of the LED lights, which hadn't worked properly for about two years (but didn't really bother us) was cracked and leaking. It ripped all over the place. All of our hot tub, swim spas and portable spas are full of top-of-the-line features and healing hydrotherapy. Verdict. The customer has hired an attorney to help get his property back. When you're gonna spend the amount that you spend, you wanna be very content with it. Master Spas offers several accessories to customize your hot tub. Neither returned Channel 2'scalls andtexts inquiring about the same. Prices start at $43,995NZD for the 4.5 metre H2X Challenge 15D model and go up to $69,995NZD for the dual-zone MP Momentum D swim spa. I previously owned a Master spa that was good quality and had a really good experience with it. We want your experience to be as relaxing as possible. Master Spas is one of the few tub companies to use biomagnetic therapy with hydrotherapy for better pain management. This kind of defeats the purpose of a Bluetooth system when you have to constantly leave your device on the side of the tub so the system can work. I actually paid more than I would have at my local dealer. The company is owned by Brandon and Kelsea Smallwood. We live in Ontario Canada. The manufacturer's line has four series of hot tubs, each of which contains multiple models. Compare the features of all Master Spas hot tubs. 2242 W Bluemound Rd, Suite A Waukesha, WI 53186. 800 bucks a set. Its location on this page may change next time you visit. The representatives answered all my questions and they were very helpful. The penalty monies are deposited into the Appliance Enforcement Subaccount established by SB 454 of 2011(Pavley). "There was no type of communication with the consumer.". Master Spas has four hot tub collections, including the Michael Phelps Legend, Twilight, Clarity, and Getaway. Then, I decided to drive three hours up north. Their advanced hydrotherapy features are also a huge benefit. Any hot tub labeled with five dollars falls into the luxury price range, whereas one to two dollars signals an entry-level hot tub. Whether you want to visit the showroom or explore your options with a virtual tour or video consultation, our network of dealers can help you find the best swim spa for your space and needs. The steps also break. If you paid Primo Spas for service or for a spa that you have not received, call (713) 561-2522. We look forward to each day of pure joy! It's awesome, but right now, we are having terrible withdrawal pains. I love that you can control the flow of water and direction of the jets. Jacuzzi. Top Ten Reviews is part of Future US Inc, an international media group and leading digital publisher. Rip-off! I videoed the whole visit. With the Master Spas range of ultra-therapeutic hot tubs and swim spas, it is. If left running, the pump will turn off after 15 minutes. Sacramento, CA 95814, Contact Us | DirectionsLanguage Services. Creating your dream backyard oasis should be simple. Master Spas of Wisconsin is the premier dealer for Master Spas hot tubs and swim spas, located in Appleton and Waukesha, Wisconsin. NY 10036. The company had already sent all registration paperwork for our pool in oct. We believe the pool was simply given to another customer when it arrived.. After another week of delays was told pool would be in dec 29th.
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