1 community answer was added by Lauren McCabe on October 31st, 2019. You must create your own answers, and be prepared for any interview question in any interview. "I am best motivated through the occasional words of praise and recognition for a job well done. It was fast and easy, asked several questions and had a group part before. My criminal record is clean, but I did have poor credit two years ago. I applied online. 3. Read our Terms of Use for more information. ", "Yes, I have extensively researched your company and closely identify with your five core values. ", "I left my last job because I was moving out of the area. Discuss what made them so challenging and rewarding. Hurts discussed many things in the video, but the most . You had a group task to do, and then an individual interview with a manager. If there was a specific problem with a product or item, I would share this with my supervisor or Team Leader so he or she could then investigate the matter further.. I find this leadership style effective since my team members feel included and trusted and are more likely to take pride in ownership of their work. If you have many unexcused absences, they may disqualify you as a viable candidate. Very detailed o line application process. First is the psychometric tests followed by a group interview and then a solo interview. If you have an example from a previous job, use that in your response. Who has created the answers to the interview questions? The only time I was unable to cover a shift was when I had an exam at University that I could not miss. Think back to when you were racing others to achieve the highest sales, working towards a promotion, or eagerly trying to win a new contract. If there is a recurring problem, you may decide to withdraw it from sale and make improvements. Full Suggested Answer & Detailed Response, Question 6, I have a letter of recommendation from my previous employer highlighting these skills and have a copy if you would like to see it. Retail environments are competitive, and a business can go down with one honest mistake and poor review. "I describe my leadership style as collaborative. I feel this job is right for me, at this point in my career, because it offers an opportunity for me to utilize my recent education in Communication while allowing me to advance in my management skills. Well structured and flexible: few questions about how to deal with difficult situations and how to deal with team work. Our Update History for Waitrose. The interviewer would like to hear that you want to become a leader with Waitrose so they can mentor you into a management role. Be specific, and be sure to keep the conversation positive. Think about the constructive things your references have said about you in the past. Now INSTANTLY download the suggested ANSWERS to the WAITROSE INTERVIEW and PASS your interview! I have my interview in exactly 2 weeks and these helpful tutorials are absolutely perfect for those who don't know. It's great to be 10-15 minutes early rather than just showing up on the dot. How would you manage food temperature in the freezers/ fridges? I texted my friend to see if she could tell my teacher what had happened. You want a rating of at least an 8 to show you have strong math skills. Thereafter, its just 27+vat per month. This online course has been used by 100s of job seekers to help their successful interview preparation. Let the interviewer know that you have the creative skills necessary for their merchandising and displays. Understanding the company's views on leadership will help you see if your leadership style will fit the company culture. Of course, you want to review the job announcement and research Waitrose beforehand so you are not asking questions that could be found during your research. I am easily encouraged, and my best reward is knowing that my hard work is noticed. I am also at a stage in my life where I have the stability of a good home life and partner, and as such, I am now able to dedicate more time to working flexible, and unsociable hours if and when required. It is best to show that you can work with various management styles. Thank you so much! Your questions and answers helped me tremendously to land my first Tech job. Focus on describing the positive reasons for wearing a uniform. Q7. Suggested answers verified by our panel of interview experts. If you discover a coworker stealing, the hiring manager wants to hear that you would advise your supervisor or manager and let them handle the situation. Discuss with the hiring manager Waitrose's core values and why you think you are the top choice for this role. After assuming a management position, our turnover rate decreased by 30%. If you are lucky enough to secure an interview them then carry on reading this post. "I did very well in math during High School and am comfortable with the math skills required for accepting cash, balancing a cash float, and performing inventory-related tasks. It's okay to discuss your hobbies and interests but keep it brief. Rather than going to my manager with the complaint, I offered to take on some of her workload so she would have the time to complete the schedule. If you have a former supervisor who commented on your excellent communication skills in a letter of recommendation or performance review, use their description in your response. "I have a lot of qualities that transfer well into a retail-based position. Expert responses that you can use during your interview. Waitrose Interview Process. What is the interview process like at Waitrose? Tell the interviewer about your ideal employer. Full Suggested Answer & Detailed Response, Question 10, Waitrose offers a collaborative environment where ideas are shared, and all employees are encouraged to help the company succeed. Our goal is to create interview questions and answers that will best prepare you for your interview, and that means we do not want you to memorize our answers. First, when would you like to have this position filled? I did not rate myself higher because I feel everyone can improve their skills as no one is perfect.". Focus on giving an example of going above and beyond the typical job duties that will make you stand out from other candidates. How would you manage food temperature in the freezers/ fridges? Perhaps you helped your manager with their workload, offered to help a customer with their purchases, or covered a shift for a coworker when they had a sudden, unexpected family emergency. Full Suggested Answer & Detailed Response. If unsure of the best decision, I would ask my supervisor for clarification. "I stay calm and composed when issues arise. Be sure to give a more in-depth answer than the typical 'I am looking for growth' answer many interviewers hear. I fully believe in honesty at all times.". Yes! Examples of good questions are asking the interviewer how you performed in the interview or if you need to clarify anything, asking what the interviewer likes most about working for Waitrose, or if they have any hesitancy about hiring you. Get started with your Free Employer Profile, The Ultimate Job Interview Preparation Guide. This position was also my favorite because it was such a great challenge. Tell me what you know about the Waitrose supermarket brand in respect of our core values and ethos? This means that every time you visit this website you will need to enable or disable cookies again. Candidates applying for Shop Assistant had the quickest hiring process (on average 5 days), whereas Hospitality Partner roles had the slowest hiring process (on average 21 days). Full Suggested Answer & Detailed Response, Question 5, In addition to handling change, the interviewer wants to see if you can recognize when change is required and be confident enough to present that to your organization. How would you deal with a customer complaint in one of our stores whilst working for Waitrose? TIP #3 During your Waitrose interview, there is a strong possibility you will get asked situational or competency-based questions that require you to give an example of when you worked as part of a team, provided great customer service, dealt with a customer issue and also worked hard to solve a problem. As a retail employee, you will come across customers who want to argue with store policy. The interviewer asks this question to see what type of employee you will be if hired. I took two years of communications courses in college and have honed my verbal and written communication skills over the years. Perhaps another store in future. Assure the interviewer there is no reason why they shouldn't hire you. Name a time youve faced a problem and how did you overcome it? Firstly, these interviewquestions and answers are created by us and our team of experts we have all the answers to your questions and will help you succeed (like weve been doing for the last 14 years) and we update our material frequently. ", "My ideal employer is reliable, has a good reputation, and treats me like a unique individual versus just a number.". The Most Cliche Interview Responses and What To Say Instead, How To Approach Difficult Leadership Questions. If the organization implemented the change, describe the results from that change. ", Be sure to check out our other company interview question sets, This company typically hires for the following careers, use these career-focused practice sets to help you win your interview. The more you can find out about Waitrose, the better. I interviewed at Waitrose, Online assessment Group assessment looking at priority of tasks of a typical day and customer service tasks 1 to 1 interview asking uniform sizes and working availability, questions about hobbies and previous experience. I have worked in a leadership capacity for the past five years and love sharing my knowledge and experience with others. The changes were implemented, and the company saved $15,000 in the first month. She had a stroller, a couple of kids, and a lot of bags to carry. Full Suggested Answer & Detailed Response, Question 7, There is no wrong answer as to what you want to learn if hired at Waitrose. I have solid references who will attest to that as well. I created a presentation and gave it to my manager, who took it to upper management. Avoid speaking poorly of any previous managers or organizations. The interviewer wants to know what you hope to gain by working for Waitrose. After describing what you have learned, explain why Waitrose stands out more than other companies. Waitrose is the supermarket division of the John Lewis Partnership. The interviewer asks this question to see what work environment you dislike to see if you will be a good fit for the company culture. I consider myself to be a team player and always help when I can. I have worked in retail for five years and have worked independently and with other team members, depending on where I worked. "I would be very excited about obtaining a role in leadership within Waitrose in the future. When I started working at a restaurant at sixteen, we were taught the adage 'if you're on time, you're late,' so I've worked to implement that into my life. "My current sales position is highly commission-based, so my colleagues and I are quite competitive. No pressure at all. To be considered for the position, you want to assure the interviewer that you are flexible and willing to help the company when needed. Focus on giving the exact number of days you missed work and why. The result has been a positive work environment with healthy competition. 2. We were having some problems with theft because of it. MORE TESTIMONIALS FROM OUR SUCCESSFUL CUSTOMERS. Q1. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Interviews at Waitrose Experience Positive 64% Negative 9% Neutral 27% Getting an Interview Applied online 100% Difficulty 2.9 Average Hard Average Easy Interviews for Top Jobs at Waitrose Supermarket Assistant (378) Sales Assistant (86) Customer Assistant (79) Customer Service Assistant (61) See more interviews for top jobs Once I was late due to a terrible snow storm, and I notified my supervisor of the situation, so it was not an issue. If security needed to be called, I would do so. I am excited to bring these qualities to this position with Waitrose.". If you do not have experience working in retail, be honest with the interviewer and tell them you have not worked in retail before. And second, are there any required qualifications you do not see on my resume?". My math skills are strong, and I am confident I can meet your expectations regarding accepting customer payments. Be sure you have an example for each and every one of these scenarios prior to your Waitrose interview. Finally, we have eliminated all risk for you. ", "I hope to gain stronger skills in communication and customer service. Full Suggested Answer & Detailed Response, Question 2, One time a situation did not go the way you expected, How would you deal with a customer complaint, Asked how I would deal with workplace situations, Tell us about a time you adapted your style to suit someone else. Was asked a variety of questions on how I would or had dealt with past situations with customers and colleagues. Which all went well. ", "I am able to commit to the hours as shown in the job description and am available outside of college times. Very laid-back, almost forgot I was in an interview. What would you consider when dealing with them and why? These skills make me a strong fit for this role as this position requires a high level of organization, interpersonal skills to effectively interact with customers and coworkers, and integrity to always do the right thing. Interview questions and answer examples and any other content may be used else where on the site. You can cancel anytime by contacting us via our contact page or email. Really welcoming and straightforward, the interviewer was friendly. Heres why you should buy with PassMyInterview.com. Think about some of the variables in your life that could affect your ability to arrive on time for work. My most challenging position was with Company ABC. Application form followed by basic aptitude test. ", "I take public transit; however, I find it very reliable. What is your most important success so far? I would love to work for a company with such a great reputation and ethical business practices. I interviewed at Waitrose (London, England) in Aug 2020 Interview A one-to-one interview that included both behavioural and technical questions, which are tailored for STAR-style responses. "Return policies are meant to be followed; however, there may be some exceptions allowed from time to time. However, small perks are always nice to have!". Tell me about a time you worked in a team. The interviewer wants to ensure that all your questions about the company or job role are answered during the interview. ", "I would describe my communication skills as above average. The interviewer asks this question to see that you have strong verbal and written communication skills, which are required for all Waitrose positions. Get all 12 interview questions and suggested answers for your Waitrose Interview, plus FREE bonus access to our bestselling online interview training course, which contains over 50 powerful video modules to quickly get you interview ready (and they work for ANY interview). Then once got through that stage. by asking how I can help them, listening to their responses, and providing excellent customer service. Assure the interviewer that you are a team player and put the company's needs first. I communicate effectively with diverse groups and know how to bring out the best in people. Assure the interviewer that you can commit to a wide range of hours. He is extremely passionate about helping people pass their interviews, and his success rate is unrivalled within the interview training sector. I do not have a criminal record and have never even had a ticket or citation issued.". I meet and exceed your requirements and have the knowledge and experience you are looking for. While I feel that Waitrose's 30-day return policy is more than fair, there may be situations where a customer could not return the item in that time frame. TIP #2 During your Waitrose interview, we advise that you focus on demonstrating the core qualities and attributes of customer service, working hard under pressure, strong attention to detail, resolving customer complaints and queries, being a positive team player, having a flexible approach to work and also going above and beyond what is required for customers when needed. ", "I am very committed to my employer and am only absent in events of sickness or the odd family emergency. The questions were easy to answer on the spot and required little to no preparation. I am excited to work for Waitrose because of the flexibility you offer students and the growth potential. However, with a small amount of preparation you can ace the Waitrose Interview. "Currently, I earn a base salary of ?45,000 per year plus a potential 20% annual bonus. Explain to the interviewer what your ideal employer looks like so they can determine if you will be a good fit for the company culture. We worked together for a couple of overtime hours that day and were able to catch her up on everything. I went through a nasty divorce, and our house went into foreclosure. I work very hard to ensure I speak to everyone in terms they can understand. Still not convinced? Full Suggested Answer & Detailed Response, Question 12, Most Waitrose job postings have many job duties you will be asked to perform. So many notes already, would have went into this interview the wrong way. Let the interviewer know if you have not worked in a competitive work environment. ", "I understand that I come from one of your competitors, so I hope you can see why it would benefit Waitrose if you hired me. After describing the environment you dislike working in, end your response on a positive note. It keeps me motivated to be better. What is the interview process at Waitrose? If you are a college student or have another outside obligation that will hinder you from working a specific day, let the interviewer know during your interview. If you are interviewing for a leadership position, they want to hear how you handle the issue with the employee. "I have a rule always to treat my customers how I would want treatment in a store or establishment. This online course will instantly be free for you to access for 30-days. 2023 PassMyInterview.com. Focus on reviewing Waitrose's return policy before your interview. Many people like recognition in some way for their accomplishments in the workplace, while others do not require public recognition. Last year my earnings were ?52,000, and I would like to stay in the same range or slightly higher based on my years of experience in this industry. What is your most important success so far? Perhaps you want to learn how to work in a leadership position or learn how to work in sales. I love that you act with integrity, give it your all, and give more than you take. Be sure to mention how you have handled rude or belligerent customers in the past while following company policy. The interview process was easy and enjoyable. Q5. The main thing the hiring manager wants to hear is that you are responsible and organized. FREE 30 days access to our BESTSELLING online Interview Training Course! Asked 24 October 2017. If I were an associate, I would report the incident according to company protocol. If you gave notice, they want to understand what you did not like about your job to see if you would fit in with the company culture. They manager was kind and understanding. Perhaps another store in future. I always try to arrive 15 minutes early, but unforeseen circumstances can arise. ", "My most challenging position, and also my favorite position, would be my current role as a customer service representative with company ABC. Be sure to highlight your favorite and most challenging positions. Candidates applying for Shop Assistant had the quickest hiring process (on average 5 days), whereas Hospitality Partner roles had the slowest hiring process (on average 21 days). Assure the interviewer that you are comfortable with the math associated with handling cash transactions and performing inventory counts. Full Suggested Answer & Detailed Response, Question 4, While the interviewer would prefer someone with experience, the question asks if you are a creative person capable of creating attractive displays. Thank you for asking. No pressure at all. Waitrose Interview Questions and Answers 1. The interview was quick and simple. This is the company I see enjoying a long career with, and I am excited about this opportunity.". "Last week, my manager had not completed the schedule for the following week. "I have a strong creative flair and enjoy creating attractive displays. ", "The store where I currently work is a family-run shop where they operated based on trust and didn't have a loss prevention plan. Super nice interviewer and easy questions. Talk to the interviewer about your feelings regarding performance incentives. Waitrose was updated by Krista Wenz on September 13th, 2022. Went for interview and we as given a written test of how you would sell to certain people then asked 3 questions which I thought were completely over the . After this discusses hours I was available to work and when I could start. The interviewer wants to know why you left your last job to see if you were fired, gave notice, or were laid off. Sent to your email inbox within seconds of your order being placed. Then describe how you would handle a competitive work environment by doing your best while having a positive attitude and working well with your coworkers, showing you value teamwork and sportsmanship. Interview Questions for Waitrose Supermarket Assistant.Tell me about how you worked effectively under pressure.What is most significant to you in an Executive Waitrose Supermarket Assistant. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. I was invited to a teams online call to talk with a manager, and basically have a virtual interview. Glassdoor users rated their interview experience at. Was given a task of creating meals for different people for differing occasions such as dinner parties. Explain how you provide excellent customer service. The group task will be a situational one with a scenario to answer, and the solo interview is with a set number of questions. Display to the interviewer that you can do more than the bare minimum. Describe a time when you dealt with a difficult customer or client? These can include telephone interviews, video interviews, face to face interviews and assessment centres. So there is no risk. I am also open to additional hours when I am not engaged in my college classes and coursework.". ", "I am very much self-driven and self-motivated. They just asked you standard interview questions that you would know. The customer will be required to give an explanation as to the reason they would like a refund and replacement, and if appropriate, one will be given. Q2. That shows you are proactive and value workplace relationships and communicating with others. We do this by creating interview questions that we think you might be asked. Tell me about a time you worked in a team. I ask them if they have questions, I actively listen, and I am great at reading body language. Interviews at Waitrose Experience Positive 78% Negative 7% Neutral 15% Getting an Interview Applied online 95% In Person 2% Recruitment Agency 1% Difficulty 2.6 Average Hard Average Easy Interviews for Top Jobs at Waitrose Supermarket Assistant (381) Sales Assistant (86) Customer Assistant (80) Customer Service Assistant (61) I'm 17 and after reading other peoples experiences on here, I thought I would post mine just to help others So I applied online and got an email asking whether I would like to go for a group . "I have solid communication skills and feel this skill is one of my greatest strengths. It may not be possible for everything to work out smoothly, such as getting your shift covered or making it to work on time. Before your interview, research Waitrose's leadership style online. All of our products and resources are protected by our 30-day no questions asked money back guarantee. "I had zero unexcused absences last year. I applied online. The job description should have prepared you for the shifts you will be asked to work. Try and focus on related work experience. You will stand out as a stronger candidate if you reply that you motivate yourself at work. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Glassdoor users rated their interview experience at Waitrose as 40.0% positive with a difficulty rating score of 2.60 out of 5 (where 5 is the highest level of difficulty). 2023 PassMyInterview.com. Waitrose Group Assessment Guidance and Practice The selection process for the John Lewis Partnership (JLP) can see candidates participating in number of different types of interview. Give Me The Answers To My Interview! They just asked you standard interview questions that you would know. When researching the company, you must have found several reasons why you want to work for them. If you have past performance reviews or letters of recommendation from your references, review them before your interview. This is so helpful. I am energetic, dependable, honest, and have a strong work ethic. First is the psychometric tests followed by a group interview and then a solo interview.
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