Wireless service may also experience interruptions due to weather conditions, terrain, or gaps in service coverage. Consent for calls and texts is optional and can be revoked at any time. If you are adding an EnTouch Wireless SIM card to a phone not provided by enTouch Wireless, follow the SIM Card Activation steps shown below. Eligibility is based on income or participation in certain government benefit programs and is determined by the National Verifier (documentation may be required). Service plan details are available at: https://entouchwireless.com/plans/ INTERNATIONAL CALLING IS LIMITED to voice calls to Mexico, Canada, United Kingdom, India, China, Vietnam, and South Korea only. BROADBAND DATA. *All forms of ID must be valid and used before expiration date. conference, chat lines, and premium numbers) are not supported and may be blocked. My Account. Boomerang is authorized to offer California LifeLine, a government assistance program for qualified California residents. enTouch Wireless reserves the right to block calls to any country or international number range without notice. The ACP provides discounts of up to $30 per eligible household on monthly broadband Internet access service (or up to $75 per eligible household on Tribal lands) and up to $100 on certain connected devices (with a required co-pay of between $10.01 and $49.99). Copy of last year's State or Federal income tax return. Pay your bill online Update your account information Check your webmail Confirm when your technician will arrive Create Account An eligible household is limited to one monthly service discount and one device discount. To see where enTouch Wireless offers Lifeline, visit, You can apply your ACP discount to any available enTouch Wireless service plan. Call 1.800.820.3511; Contact Us; ESG. Veterans Administration benefits statement. You will receive great, reliable service! ACP benefits may be obtained from any participating provider of your choosing and your monthly service benefit may be transferred to another provider at any time. There is a period of time where both your old and new phones will be without service during the port process. Most individuals who qualify for Lifeline also qualify for ACP. Lifeline plans and benefits may be maintained without enrolling in the ACP. Videos stream at DVD quality (480p). GSM coverage required. *International Calling is Limited to unlimited landline and cellular calling to certain countries. Videos stream at DVD quality (480p). Here's Verizon's SIM unlock policy. Maximum speeds are optimal for real-time or near real-time, high-bandwidth uses, but lower speeds may affect your ability to stream audio and video, access certain websites and content, or interact with available applications. Lower speeds may affect audio and video streaming, access to certain websites and content, or the use of applications. You will need to supply either a credit card or PayPal information. conference, chat lines, and premium numbers) are not supported and may be blocked. Step 4: You will be prompted to enter your pin. *All forms of ID must be valid and used before expiration date. You may opt-in for the ACP at the time of enrollment with enTouch Wireless or anytime thereafter through the self-service tool. Current or prior year's statement of benefits from a qualifying state, federal or Tribal Program. PROMOTIONAL OFFER SUBJECT TO ELIGIBILITY FOR AFFORDABLE CONNECTIVITY PROGRAM (ACP) AND LIFELINE. Eligibility is based on income or participation in certain government benefit programs and is determined by the National Verifier (documentation may be required). If you remove your enTouch Wireless handset from your home, other family members in your household may not be able to reach 911 emergency services. Beginning December 31, 2021, EBB customers may switch their service plan at any time. Please use this form to submit enTouch Wireless (Legacy Rev.io) Customer tickets to the Tier2 Team for review. EBB subscribers who qualified for the EBB through eligibility criteria that are not applicable to the ACP will be required by USAC to demonstrate their eligibility in the National Verifier to receive an ACP benefit using the ACP criteria before the end of the transition period. PHONE OFFER with qualifying NEW Lifeline and Affordable Connectivity Program enrollment only. Service plan-specific terms and conditions limit the amount of high-speed data included with each service plan. Unemployment/Workers' Compensation benefits statement. Promotional FREE service and/or phone offers are subject to eligibility for ACP monthly service discount benefit. *Unlimited data does not mean unreasonable data usage. When registering to pay your statement online with the MyAstound Account, you will need to have your most recent billing statement to fill out the needed 13-digit Account Number and 6-digit Account Pin. Let's Chat. EnTouch has countless complaints through BBB and FCC showing a history of purposely playing games with their customers, constant service interruptions and countless other issues. The discount amount available to subscribers who are enrolled in the ACP after the transition period will be up to $30 per month. Connected device benefits require a co-pay of at least $10.01 plus tax and fees where applicable. Veterans Administration benefits statement. Due to sharing many of the same eligibility requirements those currently enrolled in the lifeline program may qualify for The Affordable Connectivity Program (ACP) also. No wait time! OFFERS MAY VARY BY STATE and service may not be available in all areas. conference, chat lines, and premium numbers) are not supported and may be blocked. Power On the phone and call 866.488.8719 to Activate! To reset your settings to default, choose your device manufacturer below. EnTouch Wireless Get a free smartphone from EnTouch Wireless. Rasta Jeff of St. Clair, US. Unemployment/Workers' Compensation benefits statement. You can find your account number in the following places: On. Limitations, AUP, and applicable terms and conditions are available at https://entouchwireless.com/terms-of-service/. Another official document evidencing the consumer's participation in a qualifying state, federal or Tribal Program. OFFERS MAY VARY BY STATE and service may not be available in all areas. B14. There are no fees associated with this change. BROADBAND DATA. AUP and applicable terms and conditions are available at https://entouchwireless.com/terms-of-service/. Hence, here is the comparison of the two plans in the state of California. Please see the full Terms of Service for additional information. Be ready with your wireless account number, PIN or password, and billing address. Setting a Personal Identification Number (PIN) and preference allows you to control when channels can be added and when purchases can be made using your Roku device . Divorce decree or child support document. Unemployment Documentation (notice of unemployment benefit payment or notice of successfully submitted application for unemployment benefits). THIS OFFERING is a federal Lifeline-supported service provided by Boomerang Wireless, LLC, DBA enTouch Wireless, an eligible telecommunications carrier. For additional information about broadband speeds, visit, The ACP benefit is subject to funding availability from the FCC, provider participation, and consumer eligibility. Videos stream at DVD quality (480p). Only eligible consumers may enroll. enTouch Wireless may cease, without notice, providing International Calling if it determines, at its sole discretion, any violation of our International Calling Limitations, Acceptable Use Policy (AUP), or other Terms and Conditions. We do not recommend starting the port process on Fridays in order to avoid being without service over the weekend. B10. An eligible household is limited to one monthly service discount and a single one-time device discount. Lifeline Assistance Programs. If you have any trouble, we are ready to help just dial 866.488.8719. The ACP was launched on December 31, 2021, and replaces the Emergency Broadband Benefit (EBB) program. Scroll down to the bottom of the screen and check your build number; If your build ends in B14, your phone is running on the latest ZTE software. Eligible consumers may get ACP services from Boomerang Wireless or any participating provider. *All forms of ID must be valid and used before expiration date. For additional information about broadband speeds, visit https://entouchwireless.com/internet-transparency/. If the FCC announces the end of the ACP, we end our ACP service offers, or we determine your household is no longer eligible, we will notify you and you will remain on or revert to the standard FREE Lifeline plan where available and if you are eligible. The Lifeline benefit . The ACP monthly service and device discounts cannot be transferred to another household or individual. This page provides required disclosures about the ACP and eligibility for the program, as well as the Terms and Conditions that apply to your participation in the program. www.EnTouch.net 281.225.1000. Due to sharing many of the same eligibility requirements those currently enrolled in the lifeline program may qualify for The Affordable Connectivity Program (ACP) also. enTouch Wireless reserves the right, without notice or limitation, to terminate data usage or individual calls, or after providing notice to you, offer you a different service plan with no unlimited usage components, limit data throughput speeds or quantities, or deny, terminate, end, modify, disconnect, or suspend your service, or decline to renew your service, if you engage in any of the prohibited voice or data uses detailed below or if enTouch Wireless, in its sole discretion, determines action is necessary to protect its wireless networks from harm or degradation. enTouch Wireless offers a FREE phone* with service to qualifying individuals nationwide! Enter your mailbox number (area code and phone number) . A fairly complete resource we direct customers to can be found on Prepaid Phone News. Read More Award-winning support is just a tap away. Want to bring your existing phone number to your new enTouch phone? Offer not available for existing enTouch Wireless customers. ACP discount recipients must either make or answer a voice call message (if your device is capable), send a text message (if your device is capable), use data, purchase minutes, or respond to direct contact from us at least once during any 30-day period to continue receiving your ACP service. For more information about the ACP, you can call us at 866-488-8719 or 611 from your enTouch Wireless phone. Certificate of Naturalization or Citizenship, U.S. government, military, state or Tribal issued-ID, which includes date of birth and/or Social Security Number and/or Tribal ID, U.S. Military ID cards (active or reserve duty, dependent of a military member, retired member, discharged from service, medical/religious personnel), Common Access Card (only if designated as Active Military or Active Reserve or Active Selected Reserve), Military Discharge documentation, which includes date of birth and/or Social Security Number and/or Tribal ID, Mexican Consular Card (Matricula Consular - 2006, 2014, 2015 and later versions), Claim number OROther consumer identification number, A decision about the participants monthly entitlement amount, Prior Years State, Federal or Tribal Tax Return, Unemployment/Workers' Compensation Benefits Statement, Divorce Decree or Child Support Documents, Veterans Administration Benefits Statement, Current Income Statement from Employer or Paycheck Stubs, The beginning and ending dates of the award or certification period; and. If you qualify for programs like CalFresh, Medi-Cal, Medicaid, Food Stamps, or meet California Lifeline Guidelines for low income you may qualify for Free Service. For more information about your FREE Affordable Connectivity Program benefit eligibility and the program, go to https://www.entouchwireless.com/affordable-connectivity-program or call us at 611 or 866-488-8719. Tribal (CA) ACP + Lifeline Combined Service Plan: Unlimited Talk, Unlimited Text and Unlimited Data*. Tell Customer Support you want to Port your current phone number to your new phone. Safelink Wireless. Lifeline is a government benefit that provides free cell phone service for eligible customers. THIS OFFERING IS A FEDERAL LIFELINE SUPPORTED SERVICE provided by Boomerang Wireless, LLC, DBA enTouch Wireless. No. Enroll Today! All devices sold by T-Mobile (and many that aren't) support automatic configuration of your network and data settings. Customer's Account Number *. If youre using your own device, and received a SIM card from us: You should be all set to use your phone now! Bovay Jr., a distinguished Houston businessman at the time. The ACP is a government benefit program operated by the Federal Communications Commission (FCC) that provides discounts on monthly broadband Internet access service and certain connected devices. Monthly service benefits may be transferred to another provider subject to applicable regulatory restrictions. The actual performance of an individual customer's wireless data service may vary based on reception, technology, network traffic, and a number of other factors. Boomerang is authorized to offer California LifeLine, a government assistance program for qualified California residents. Additional eligibility criteria are unique to ACP and do not qualify for Lifeline, including Pell Grants (current award year recipients), Free and Reduced Price School Lunch and Breakfast (including through the USDA Community Eligibility Provision), WIC Program, and income at or below 200% of the federal poverty level. Social Security benefits statement. PHONE OFFER with qualifying NEW Lifeline and Affordable Connectivity Program enrollment only. . Step-by-step guide to get your Mint Mobile account number and PIN. California subscribers who subscribe to a combined non-tribal Lifeline + ACP plan and transfer out their ACP benefit will be automatically transferred to a Lifeline plan that includes 6 GBs of data. The discount amount available to subscribers who are enrolled in the ACP after the transition period will be up to $30 per month. The telephone number of the Food Distribution Program office, and the name and address of the person to contact for additional information. It provides coverage in more than 20 states including in California wherein Californians have two options to choose and enjoy the plan. KEEP THIS INFORMATION HANDY. Wireless service may also experience interruptions due to weather conditions, terrain, or gaps in service coverage. You may choose to take ACP benefits from a service provider other than your existing Lifeline provider. BROADBAND DATA. The ACP monthly service and device discounts cannot be transferred to another household or individual. Wireless service may also experience interruptions due to weather conditions, terrain, or gaps in service coverage. Our goal is that everyone finds what they are looking for, and that is why we cover a variety of products, problems, and solutions on our website. SIM Card Activation Smartphone Activation How to Keep Your Phone Number SIM Card Activation 3 consecutive months' worth of your most current pay stubs. Our standard terms and conditions, including the Acceptable Use Policy (AUP), also apply and are available at, . After high-speed data thresholds are reached, data speed will be reduced at increments in accordance with service plan details to as low as 256Kbps. This Agreement applies to subscribers who are enrolled in enTouch Wirelesss EBB services. For more information about ACP eligibility criteria, applicable terms and conditions, and the program go to https://www.entouchwireless.com/affordable-connectivity-program or call us at (866) 488-8719. You can apply your ACP discount to any available enTouch Wireless service plan. If you need assistance, contact our Customer Care team, 24/7, at 1-800-427-8686. The FCC is phasing out the EBB and replacing it with the ACP beginning on December 31, 2021. International calling is enabled for direct communications between 2 people; certain numbers (e.g. Monthly service benefits may be transferred to another provider subject to applicable regulatory restrictions. Veterans Administration benefits statement. BROADBAND DATA. Why Register for MyEntouch? Need Assistance? Click here to check coverage in your area. If you remove your enTouch Wireless handset from your home, other family members in your household may not be able to reach 911 emergency services. For additional information about broadband speeds, visit https://entouchwireless.com/internet-transparency/. The passcode is your 4 digit PIN. The ACP shares the same qualifying program based eligibility criteria as the Federal Lifeline program, including participation in CalFresh / SNAP, Medi-Cal / Medicaid, SSI, Federal Public Housing Assistance, and Veterans and Survivors Pension Benefit Fund. Only eligible consumers may enroll. For more information about ACP eligibility and the program, go to https://www.entouchwireless.com/affordable-connectivity-program or call us at 866-488-8719. 2. Please be sure all of the above information is accurate before calling. Enroll Today. Copy of last year's State or Federal income tax return. For Lifeline eligibility criteria and applicable terms and conditions, visit https://entouchwireless.com/terms-of-service/. with Q Link chat. Data throttling may apply to users with very high levels of data usage. Social Security benefits statement. Melanie Pinola As a service. Lifeline is a government assistance program that provides discounts on your monthly phone and/or broadband/Internet service. enTouch Wireless may cease, without notice, providing International Calling if it determines, at its sole discretion, any violation of our International Calling Limitations, Acceptable Use Policy (AUP), or other Terms and Conditions. Power On the phone. Benefits may be transferred to another participating provider at any time. Verified customer. Learn more about Lifeline and qualification. EnTouch Wireless This is an active participant of Lifeline Assistance Program, which is powered by Boomerang Wireless. If the FCC announces that funding has been exhausted, we discontinue our ACP service offers, or we determine you are no longer eligible for the ACP, we will notify you and your ACP benefits will end. Every Q Link Wireless account has an account number. If you have additional questions, call us at, Has an income that is at or below 200% of the, Receives benefits from certain federal assistance programs: Medicaid, Supplemental Nutrition Assistance Program (SNAP), Supplemental Security Income, Federal Public Housing Assistance, Veterans and Survivors Pension Benefit, Special Supplemental Nutritional Program for Women, Infants and Children (WIC) Program, or. For more information about ACP eligibility criteria, applicable terms and conditions, and the program go to https://www.entouchwireless.com/affordable-connectivity-program or call us at (866) 488-8719. enTouch Wireless provides high-speed broadband service to ACP customers. Promotional FREE service and/or phone offers are subject to eligibility for ACP monthly service discount benefit. The following are the Affordable Connectivity Program (ACP) Plan offerings from enTouch Wireless: ACP+Lifeline Plan Offerings (where available): ACP only Plan Offerings (where available): *Service plans include up to the first 6 GBs of data (or lesser allotment designated in plan) at up to 1 Mbps, remaining data up to the designated service plan allotment at up to 512 kbps, and for Unlimited plans only, unlimited data above the service plan allotment at up to 256 kbps. AUP and applicable terms and conditions are available at https://entouchwireless.com/terms-of-service/. Taxes and fees included with service plan pricing. This includes sharing the information with USAC to ensure proper administration of the ACP service and/or connected device benefits. If you would like to have your ACP plan on a separate device with a different phone number, please call Customer Care at, No. Whether its walking you through a Lifeline application, or helping you traverse our website. Skip to content. Limitations, AUP, and applicable terms and conditions are available at https://entouchwireless.com/terms-of-service/. You deserve the best phone and the best service! Due to sharing many of the same eligibility requirements those currently enrolled in the lifeline program may qualify for The Affordable Connectivity Program (ACP) also. Pay your bill online Update your account information . You may continue to receive your Lifeline service without enrolling in the ACP program. Promotional FREE service and/or phone offers are subject to eligibility for ACP monthly service discount benefit. Your Name *. PROMOTIONAL OFFER SUBJECT TO ELIGIBILITY FOR AFFORDABLE CONNECTIVITY PROGRAM (ACP) AND LIFELINE. TruConnect's free wireless plans just got better with Amazon Prime. The telephone number of the Food Distribution Program office, and the name and address of the person to contact for additional information. (Click to call functionality on mobile.) If the FCC announces that funding has been exhausted, we discontinue our ACP service offers, or we determine you are no longer eligible for the ACP, we will notify you and your ACP benefits will end. enTouch Wireless reserves the right to block calls to any country or international number range without notice. Plans including Unlimited Data may be placed on hold to confirm data usage complies with our Acceptable Use Policy (AUP) when the threshold outlined in the service plan details has been met. Lifeline is the FCCs permanent program to support affordable access to essential communications services such as broadband Internet access. ACP is a federal government program operated by the FCC. EBB subscribers who qualified for the EBB through eligibility criteria that are not applicable to the ACP will be required by USAC to demonstrate their eligibility in the National Verifier to receive an ACP benefit using the ACP criteria before the end of the transition period. Only eligible consumers may enroll. Upon selecting the Edit Account option, the following screen is displayed and explanation of the options available: To change your password, type the new password you want into the Password box. LITTLE ROCK, Ark. When the ACP ends or your household is no longer eligible, customers will be subject to our regular undiscounted rates. The Lifeline benefit is non-transferable and is limited to one monthly discount per household for either wireless or wireline service. For more details on plan offerings and for full program terms and conditions, visit https://www.entouchwireless.com/affordable-connectivity-program. If you are enrolled in both Lifeline and ACP with enTouch Wireless, then you may revert to our standard FREE Lifeline plan where available and if you are eligible. Other factors, including your device, network availability from our underlying carrier, your proximity to cellular towers, and environmental factors, may affect speeds. Assurance Wireless has an average consumer rating of 2 stars from 156 reviews. Service plan details are available at: https://entouchwireless.com/plans/ INTERNATIONAL CALLING IS LIMITED to voice calls to Mexico, Canada, United Kingdom, India, China, Vietnam, and South Korea only. Enrolling with enTouch Lifeline cell service is easy! (CN) - A family blames a rehab program for rooming their father with a schizophrenic who stabbed him 139 times and slashed his throat.