My experience was amazing! To help us resolve this quickly for you, please provide us with the following photos as attachments: photos of the item received the product tag the size tag Description. Thank you very much.I especially loved the packaging- as always :). Anyone can write a Trustpilot review. It was it left to sit in the pouring rain. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. 1,977 people have already reviewed JACQUEMUS. Much better of you used dhl not ups. or fill in the form below. | Read 21-40 Reviews out of 698 For spring 2022, he played with the shapes of scuba gear, cutting and winding unitards and. I'm now down several hundred pounds with no order because they use a courier that leaves parcels in unsafe places. I love JACQUEMUS! In addition, the fact of sending us a little booklet I find it super cool. It was my first time buying here online, and it won't be the last.I ordered from Spain and the shipment was so fast.The product arrived in perfect conditions.Love everything about this brand, 100% would recommend! It was left on my porch in the pouring rain for two days. And I was expecting to recieve it in a nice jaqcuemus box except for the dust bag for 800 Im expecting to receive it in a fancy packaging. Recently I looked at the cap (artichoke) I find it very original with the reference of the bucket hat. Got this a gift for my wife, she fell in love with it! I started emailing customer service, messaged the customer service Instagram, nothing. Everything was amazing. Continuez, vous etes parfait.Tres belle journee. The Purse is quite nice but it was shipped in a cotton bag in a Carton. Shop the best in modern womenswear with the most recent collection from Jacquemus. I love the quality of the bag and how fast arrived to me, its a bit small as no many things fit, but pretty bag and color-Thank you-. You must have JavaScript enabled in your browser to utilize the functionality of this website. So thank you Jacquemus!!! designers to increase customer base. Jacquemus's new take relies a lot on dramanot just of the unmatchable set designbut of volumes and precarious straps and cinching that may not translate as easily into a real life away from the. Thoroughly of-the-moment and full of personality, Jacquemus (a nod to the designer's mother's maiden name) approaches modernist French womenswear with an eye for deconstruction and an optimistic spirit. I ordered the wrong size and had to return the item. The pants were the perfect color, fit well and well made! Please enter the details of your request. Even though the shipping was super fast, the cap i received unfortunately is not properly black. Fabulous Quality and Design! They ask you to attach the invoices but forget to tell you that for it to be returned fees need to be paid prior so it can be returned. It was it left to sit in the pouring rain. Call us on 1 877 799 0627 from the United States, or +44 330 022 5701 internationally. A little bit sad, that you cant reservate an item for a period of time when you adding it on cart, because someone can just be faster then you and get it before you do. Find out how we combat fake reviews. Customer Service; Wish List; Call Us +1 877 678 9627. customercare@net-a-porter.com. Call now to get direct help from coinbase customer support executives. Thank you note, stickers, and the dust bag were a welcome surprise! People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. I'm now down several hundred pounds with no order because they use a courier that leaves parcels in unsafe places. I ended up ordering from FarFetch and the bag will arrive Tuesday. I know Jacquemus has had issue with delivering orders in a timely fashion in the past, but this was not my experience at all. I love JACQUEMUS! When it arrived although beautifuly wrapped and packaged I was so disappointed of how small it was. We use dedicated people and clever technology to safeguard our platform. Contact Us - Address, Email & Telephone - Farfetch Contact us Customer Service Email service hours Monday to Friday: 24 hours a day Saturday and Sunday: 8am to 3pm EST Phone service hours Monday to Friday: 8am to 9pm EST FAQs Find the answers you need in our FAQs We'll be in touch soon The packaging, payment, etc. Will definitely order again! Our native-speaking Customer Care team is available 24/7 to support you. Coinbase customer support number is online now. At the age of 19, in 2009, he started his own brand after his mother's death and named it . For more information, please refer to our customer care page. Thank you very much for the complete set for the purchase and special thanks for the gift in the form of sticker packs. Job Description. Everything was amazing. After ordering I received a confirmation email and the site states there would be delays. Companies can ask for reviews via automatic invitations. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. We use dedicated people and clever technology to safeguard our platform. So thank you Jacquemus!!! It comes with a sturdy box, safe for international shipping, the clothes is kept in a dust-bag with a collection sticker gift. Thank you very much.I especially loved the packaging- as always :). Also, Simon is on holiday. Call Us. The quality of Le Grand Bambino bag is amazing. Received the order but the box looks like its thrown somewhere. But it didnt have any dimensions or photos with a model holding it in order for us to understand its size. + Advancement opportunities - 80% of our frontline leaders have been promoted from within. Everything was amazing. We use dedicated people and clever technology to safeguard our platform. Jacquemus customer services told me they have to wait for a UPS investigation which closed as "delivered" despite them admitting they had no proof of it being delivered, so Jacquemus won't help. JACQUEMUS Welcome to the sun-dappled world of Provenal designer JACQUEMUS, which is brimming with natural fabrics, figure-framing cuts and earthy hues. I received mine within 2 days of ordering and I live in Canada! The website is very userfriendly, I found everything great. I received mine within 2 days of ordering and I live in Canada! Love the quality & style of the hat & quick delivery! Very clear navigation and easy check out experience. This is a strict requirement by international couriers like DHL and this extra step is taking me time, as I dont have a printer at home. Fast delivery, very nicely packed.Amazing product. Kendall's Edit; . Verification can help ensure real people write reviews about real companies. Coinbase CCO just revealed the new 24/7 phone support number 818-748-9071 for users in USA and canada. . They are not responding to online communication Its also weird that a so called designer brand doesnt have a U.S. phone number. A member of our support staff will respond as soon as possible. Thank you! United States. My order arrived in no time and im super happy! I was sent the wrong hat and my emails were ignored until I raised a dispute through PayPalSo yeah not a satisfied customerOnce PayPal became involved my issue was resolved quickly but not untilthen. I was sent the wrong hat and my emails were ignored until I raised a dispute through PayPalSo yeah not a satisfied customerOnce PayPal became involved my issue was resolved quickly but not untilthen. There wasnt add a box for the purse. I love my bag! Anyone can write a Trustpilot review. Also the condition of the leather was really bad. Privacy Policy The bag is okay but a bit dusty and dirty. I ordered the Grand Bambino bag. I downloaded Skype and paid $4 for 400 minutes to make an out of the country call(I live in the U.S.) I spoke to someone(it sounded like these people were working out of their house or something, lots of talking and noise in the background) the customer service rep said that the bag was out of stock when I ordered it but the site did NOT say that, they said they tried to call me(since when does any website, especially one in a different country call a customer?) but I didnt answer, obviously a lie but I didnt want to argue cause I wanted my money back. Here are 8 tips for writing great reviews. Date of experience: 19 January 2023 MO Pretty things in your Shop Jacquemus is great!!! Product well represented in PDP (would be nice to get a closer shot of the material). Got this a gift for my wife, she fell in love with it! I cannot track my order and furthermore they delay it more than it should alwayss. Manage Your Backup Payment Methods. + Medical, dental and vision benefits; EAP & Health and Wellness programs including a personal trainer dedicated to Sutherland. Jacquemus' skill at infusing innovative shapes with an irrepressible sense of youth and femininity has won critical acclaim as well as a devoted following: the designer is the winner of a special jury prize from LVMH in 2015, and a finalist for the group's Prize for Young Designers the year before. Fabulous Quality and Design! We use dedicated people and clever technology to safeguard our platform. When I enter on my account, in the status of my orders I can't see which of them have been returned. Lists Featuring This Company Shoes Companies This is unacceptable. When I tried to find the support form it appeared, that your site doesn't work properly. Received the order but the box looks like its thrown somewhere. You can also place your order with our team on the phone. SupportNinja helps fast-growing tech companies by providing around-the-clock outsourced support, lead generation . I loved the bag, it's great, and super fast delivery, thank you. Shift schedule availability from 8am -6pm in your local time zone. My order arrived in no time and im super happy! From the package to the product. Thank you for the fast delivery. and the service is great and shipping is fast! Please note: the items in your shopping bag may be deleted if you change your region or your delivery destination. Wonderful treatment,fast shipping,easy tracking and very careful packaging.From my experience I have no objection,I would definitely buy again.They won a spanish client. The shipping is fast, no custom clearance hassle because everything has been paid and taken care of. It was really fast and satisfying! Will definitely order again! Two weeks went by and I never even received a tracking email. We are currently recruiting top talent for our Eastern, Central, Mountain and Pacific time zone Medicare Retiree Solution Customer Service Centers. Jacquemus is one of my favorite companies for how chic, effortless, and fun it ismy lifestyle is similar to it!I will continue shopping sspeciallyleather goods, accessorie,s and denimI i would like to try their shirts but wherI I am scared thaI I won't take care of them correctly. From the package to the product. All previous emails sent to you from my private email prior to involving PayPal were ignored. Customer Care; Track an Order; Create a Return; FAQs . Thank you very much for the complete set for the purchase and special thanks for the gift in the form of sticker packs. Beautiful experience! Companies can ask for reviews via automatic invitations. About Us (866) 434-3169; Customer Care; Shipping & Returns; Live Chat link opens in a new window operated by . On the other hand the packaging experience, delivery and quality of the handbag was 10/10.If they work on their customer service a little bit more, I'm sure they will become a 5 star company. Outstanding Customer Service! I loved the bag, it's great, and super fast delivery, thank you. It will consist of art and design, itt will have All previous emails sent to you from my private email prior to involving PayPal were ignored. Cookie Notice What we offer: + Competitive hourly rate of $16/hour. Jacquemus customer service . Love the quality & style of the hat & quick delivery! I already wrote email to customer care center but hadnt receive reply yet. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. I love JACQUEMUS! I love your collections every year. Hope i could get an answer as soon as possible. It goes against our guidelines to offer incentives for reviews. Our exceptional customer service team is here to help you through every step of the order process, and beyond, to make sure you start every day dressed to conquer. Verification can help ensure real people write reviews about real companies. The order arrived on time and every item came very well packed. Very happy with what I ordered, the packaging was cute, love the stickers and little thank you card, also the fact that not only do bags get dust bags, but clothing pieces do as well! Press question mark to learn the rest of the keyboard shortcuts. Easy to arrange refunds etc. Pretty things in your Shop Jacquemus is great!!! He can take a holiday, like my boss goes five times a year wherever and if there is a problem while he is away I have to make it right, and not blame him. Wonderful experience, I love my product!!!! Training hours:8 hour shift btw 8am -6pm in your local time zone, no PTO allowed. My experience was amazing! Pretty things in your Shop Jacquemus is great!!! By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Find out how we combat fake reviews. Revoke a Website or App's Access to your Login with Amazon Information. I ordered my correct size, received my package and received my refund from the first order all in 1 weeks time! By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Also this is summer and in France, and it is like no mans land, lol its always hard to reach someone during that time. Call now to get direct help from coinbase customer support executives. 2023 Trustpilot A/S. The packaging, payment, etc. The return process was perfect and easy! Jacquemus customer services told me they have to wait for a UPS investigation which closed as "delivered" despite them admitting they had no proof of it being delivered, so Jacquemus won't help. Shoulder-baring dresses, strappy sandals and accessories are designed to whisk you off to the south of France. My order arrived in no time and im super happy! I was definitely going to get another one as a gift but I wont, the size is very small especially for its price. was ok but the delivery with UPS was HORRIBLE. Here are 8 tips for writing great reviews. Create an account to follow your favorite communities and start taking part in conversations. The website is very userfriendly, I found everything great. Much better of you used dhl not ups. In addition, the fact of sending us a little booklet I find it super cool. It goes against our guidelines to offer incentives for reviews. Thank you for the fast delivery. Ordered a bag and returned it. I love the quality of the bag and how fast arrived to me, its a bit small as no many things fit, but pretty bag and color-Thank you-. Coinbase customer support number is online now. Got this a gift for my wife, she fell in love with it! People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. Love the quality & style of the hat & quick delivery! Buy Jacquemus bags and get Free Shipping & Returns in USA. I contacted customer support and they acknowledged that it should have come with a dust bag, but they did not offer to send me one to resolve the issue. I know Jacquemus has had issue with delivering orders in a timely fashion in the past, but this was not my experience at all. and our Simon talked about it and said they had big problems in may June but I think its resolving. To find out more, please visit our Privacy Policy. I was sent the wrong hat and my emails were ignored until I raised a dispute through PayPalSo yeah not a satisfied customerOnce PayPal became involved my issue was resolved quickly but not untilthen. Because of this I wouldnt order again.. Thank you Jacquemus for delivering a beautiful product and a beautiful ordering experience. Bright primary and pastel colors and inventive geometric cuts feature in the label's signature asymmetric crop tops, oversized trousers and overcoats, colorblocked knits, and futuristically shaped dresses.