I purchased a 2014 GMC Sierra 1500 on August 30th from Sterling McCall GMC here in Houston and with a ton of Promises and a Forged State inspections paperwork the dealership and Westlake Financial refuses to uphold their agreement even though one of the major issues was that the vehicle was delivered with no oil in the motor five quarts low to be exact. Start by visiting Westlake Financials official website. Find vehicles that fit your needs search by desired monthly payment, vehicle price, body type, and more. Then i called back the next day spoke to someone who was supposed to fix it to get it switched to my ACH supposedly talked to the supervisor and fixed it to where it would only take 2-3 business days. I just want to pay off the car so the loan will be off the title, Trying to pay off loan getting nothing but hang ups. I took it to a mechanical shop and I was told that the cost of repairs would exceed the value of the vehicle. "Where is the Title to my car" I want answers not excuses. Westlake customer service are very rude and disrespectful and not very much understanding to people needs. If you find a car you like, the directory shows you potential rates, terms and projected payments. Bank failed to release car title after being paid off, Read full review of Westlake Financial Services and 1 comment, 16 years' experience in successful complaint resolution, Each complaint is handled individually by highly qualified experts, Last but not least, all our services are absolutely free. I don't know what to do but I would like my money back that is owed to me. I took it to a mechanical shop and I was told that the cost of repairs would exceed the value of the vehicle. Desired outcome: Thats it for the Westlake Financial Services connection. It sucks. Read full review of Westlake Financial Services and 1 comment. This is a caveat emptor (buyer beware) situation. All collections and services are performed in-house from their central facility in the Mid-Wilshire area of Los Angeles. I give it 3 stars because, while it gets the job of making a payment done quickly, more often than not it won't allow me to sign in to do that. Took my car while i was working and didnt tell me anything. Lenders can be a lot more forgiving/lenient if you're just up front and honest with them. (Update, bill is due today. Print Your Voucher. Westlake Financial car Loan I need help in my current situation. In addition to providing auto financing for car purchases, LoanCenter, an affiliate of Westlake Financial, offers auto refinances and car title loans. Were u able to get in contact with them? my insurance company sent a forced owner retain check to the claims department before declaring auto a total loss as finally decision. Call (877) 854-1898 Submit a complaint and get your issue resolved. Office locations may be found at http://legalassistance.law.af.mil. We have a BIG problem. Answers anyone? Westlake Financial sends your information to local dealerships so they can contact you with financing terms. Westlake Financial Services offers auto financing through a network of 50,000+ new and used car dealerships. Read More Complaint Posted 6/30/2020 April B. Can't find updated reviews. PenFed Credit Union offers low rates, particularly if youre interested in its car-buying service. Sidenote, i regret my loan through them every single day. I spoke to reps at Westlake and received information on how to combat this issue all to call days shortly after to be told I was out of time. I purchased the vehicle on 06/13/2022 and the vehicle broke down on 06/28/2022. I tried looking this stuff up online but they just give you the runaround. 334. Now it's easier to manage your account, make payments, set up automatic payments, and much more new features! Westlake Financial is an Internet based, privately held finance company that specializes in the acquisition and servicing of prime, sub-prime, and non-prime automotive retail installment contracts. Don't give up without a fight! You must also provide a valid email address for all other correspondence. Interest rates range from 35.50% to 199.99%, which is typical for this type of loan. Way can't I pay off this car. Out of 72,485 within 50 miles of 90010 from participating dealers. There is nothing in the contract I signed stating that the down payment is not refundable. This essentially means that if the first payment isn't made or if Westlake decides to cancel the contract prior to the first payment for any particular reason that they can make the dealership take the vehicle back as well as return their money.. Im not sure on your situation but my wife has a q50 and its a complete shit hole of a car. These two issues alone would fail any State inspection test, but nonetheless the truck had a passed State inspection document inside the truck from the dealership. Westlake Company cannot denied the cashiers check, because the company cash the check. Called back 10 minutes later they said it was processed and it would take another 5-7 business days. If you want to see exact rates and terms before you start car shopping, there are several lenders that offer preapprovals and work with borrowers who have poor credit or no credit. I refinanced with a nother company and the dealership and westlake are still giving me no answer. I have spoken with Westlake several times trying to explain my hardship. Get answers to our most commonly asked questions about Westlake here. This company charged me a $5.00 processing fee to deduct $400.12 from the same checking account they have received 26 previous on-time payments from. Im now at a payoff balance of roughly 7 grand on a truck that i constantly have to work on with 210000 miles that's worth 4 grand on a good day. Westlake Financial provides auto loans for used and new cars in all 50 states. We set up auto pay for his monthly payment and was current. LendingTree does not include all lenders, savings products, or loan options available in the marketplace. They say here is the address Oh I'm sorry can't hear you and hang up. Police stopped him and charged him for street racing, in fact he was bullied by some other guys at school. Westlake Financial Services has 1.5 stars. Truck was repod on the 6th of November owing 242.00 no other past due payments truck was on a 20 day impound on the 20th day I went to pay the 382 or something like that to get my truck out of impound wen I did I was informed u guys had picked it up wen I called u guys u said u had repod my vehicle becuz it was in impound but the thing is u didnt have to My Consumer rights have been violated. As the largest privately-owned car rental company, the company operates in all 50 states plus Puerto Rico and has over 20,000 franchises and independent dealerships. Down Payment, desired Term (optional), desired Interest Rate . . Manage all your bills, get payment due date reminders and schedule automatic payments from a single app. But they still want to process a repo for my car when Ive proved that I would be able to pay. Its feels like a complete set up between the 2 of them. An official website of the United States government. I have not been able to get in contact with their first payments department. My payment had me stressed out because my current disability payment was has not credited to my account yet. They did many repairs wrong at that dealership and they botched the wiring. LoanCenter title loans are available in Arizona, California, Georgia, Idaho, Missouri, New Mexico, South Carolina and Utah. The settlement with Westlake Financial reflects the Justice Departments firm commitment to protecting the rights of servicemembers and to defending civil rights for everyone.. Few restrictions Westlake Financial doesnt set a limit on car age or mileage. This is a benefits outsourcing company, not the auto finance company from California. In 2017, the Justice Department filed a complaint in the U.S. District Court for the Central District of California alleging that Westlake and its subsidiary, Wilshire Commercial Capital, violated the SCRA by unlawfully repossessing at least 70 vehicles owned by SCRA-protected servicemembers. Westlake financial first payment contract cancellation On December 5th I purchased a 2016 Infiniti Q50. My bill is due in less than week. Additionally, Westlake Financial Services initiated a credit check on this same transaction. Whether youre a dealer looking for a business to help customers with affordable, affordable credit, or a WestLake Financial Customer Service looking for a way to get their dream car, we offer numerous options to help you reach your goals. If you would rather find out how much you qualify for over the phone, you can call us toll-free at (866) 553-3840. Claim it and get a lot of features. Those with the strongest credit qualify for the lowest rates and highest loan amounts, but unlike some lenders, Westlake considers those with poor scores and even bankruptcies. Desired outcome: The mechanic I took it to though told me that losing $4,500 is less than paying off the full value of the vehicle when the vehicle isn't even worth it and that the repairs the dealership done are unsafe/reflectory of terrible craftsmanship. They took 14,000 for my auto loan and I never seen my balance go down on my loan. Im currently getting shafted by a westlake loan as well. Press question mark to learn the rest of the keyboard shortcuts. Based in Southern California, Westlake performs indirect installment agreements through a network of 21,000 new and used vehicle dealerships across the United States. After doing some research I found this statute. Now it's easier to manage your account, make payments, set up automatic payments, and much more new features! Learn about budgeting, saving, getting out of debt, credit, investing, and retirement planning. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. I needed a emergency car for work and got a 2014 Hyundai Elantra with 44k miles. On December 5th I purchased a 2016 Infiniti Q50. I was tested positive for COVID for 3 weeks Ive called to let someone one, scheduled a later date to pay but still was tested positive for COVID so I was unable to go to work. I financed it for 10,450.57 with 20.89% annual rate in late November 2017 and made a down payment of 1,000$. You can make a payment on your loan using one of several methods, though many come with a processing fee: Autopay from your checking or savings account no fee Online payment using your checking or savings account no fee Online payment using your debit card $5 fee Call your lender and explain the situation. Copyright 2023 Apple Inc. All rights reserved. Forgot Username? I have been paying on a car that has been stored unable to plate and transmission needs replaced. Visit our website to learn more or manage your account: www.westlakefinancial.com They are trying to sue me for something that is out of my hands. But always caught up on my payments. Westlake Financial works with borrowers who have good and bad credit, but as weve mentioned, you wont know your exact rate until you go to the dealer and complete the full application. Now let me give you some necessary credentials for Westlake. Copyright. Thanks! I am very frustrated and they need a sense of urgency behind peoples money. To whom it may concern, Heres what else you should consider: No minimum credit score required, but your score does impact your interest rate. Auto loan types. Under the amended settlement agreement, Westlake has agreed to pay an additional $185,460 to 250 servicemembers who did not receive interest rate benefits back to the date their orders were issued or who had to wait more than 60 days to receive their benefits. I'm the 3party . I have ran across a problem with a used vehicle that I purchased through Chrysler of Lawerenceburg KY which did not even last 30 days. What's New Version History Version 5.0.0 Westlake Financial Services is the largest privately-held finance company in the United States. They tell me to send money gram. I'm just trying to pay it off so I can get wfs off title. Just need to get a copy of lein release . I have been hung up on over 25 times. Get reviews, hours, directions, coupons and more for Westlake Financial Services at 4751 Wilshire Blvd Ste 100, Los Angeles, CA 90010. Technical Support: 877-558-7177 . Contact Westlake Financial today. Westlake needs to get a better payment processing system and accounting in place. Title loans are a way to get quick cash when you dont qualify for traditional loans your cars title is the collateral. Westlake Financial Services is the largest privately held finance company in the United States with demonstrated growth year over year. Trying to pay off loan getting nothing but hang ups. NMLS Unique Identifier #1136. Copyright 2020-21 | Disclaimer: This website is not associated with the. Drive off the lot in the car of your dreams! Refund of all unlawful fees acquired. After receiving notice, a creditor must forgive any interest in excess of 6% retroactively back to the date orders are issued calling the servicemember to active duty. Login to view inventory, get pre-qualified and set up a test drive today! Indirect lending If you prefer to negotiate your loan terms with a lender directly, Westlake Financial may not be right for you. The developer, Westlake Financial, indicated that the apps privacy practices may include handling of data as described below. Westlake mobile application includes features to make a payment, sign up for a recurring payment, access payoff information, and much more! Will any of this go on my credit? And I would like the $6,000 down payment back. Also is my down payment non-refundable? They are they signed a "first payment default clause" with Westlake on their end. I settled them both for $1000 each, so the amount you're offering is good. LendingTree, LLC is a Marketing Lead Generator and is a Duly Licensed Mortgage Broker, as required by law, with its main office located at 1415 Vantage Park Drive, Suite 700, Charlotte, NC 28203, Telephone Number 866-501-2397, Step 1: Search for cars in the Westlake Financial car directory, Step 2: Fill out the prequalification form online, Step 3: Review and accept financing from the dealer, Pros and cons of Westlake Financial auto loans, How to apply for financing at Westlake Financial.