They demanded 50% payment up front and have held my money hostage for almost 4 months! She finished up the drawings and quote over the next few days and we negotiated a few things with a final price. The proposed Closets by Design class action claims that the company offers services related to garage organizers, custom closets, home office systems, and entertainment centers. I kept calling 3 times a day to see when this room could be done. A proposed Closets by Design class action lawsuit says the custom closet company offers discounts that are inflated, drawing in customers based on the buyers belief in the misleading pricing scheme. The owner Brian Gruber told me to remove my original FB post explaining the painful process and refuses to honor the companies LIFETIME WARRANTY because I did not remove the facts on the FB post. Remember above Reach out to me I may take them to court. Consumers want to see how a business took care of business. BUYER BEWARE! File your review. A set of cabinets was installed over my washer and dryer. Anyone who can get a lawyer please do and let us start a class action suit against this company. Total Investment: $152,000 to $428,000. Closets by Design will help you design a closet. Even though I have left many, many messages, he has NEVER bothered to return even one phone call or one email. This comment was posted by a verified customer. Verified customer. When I tried to call my manager with questions, he was rude and wouldn't answer my questions. They promise to pay their Designers $2,000- $4,000 a month. Here is the last email from the manager: To make a long story short, two months following my order, they called me to confirm that the installers would be at my place between 9:00 am and 1:00 pm. When another week or so, two installers arrived with the correct measurements, but with no wall panels! But when all was done the installer had done a wonder job. A deposit of $1, 673 was provided. But they call me today, telling me that they can only install the laundry. I even gave them reference photos so im having them remove it. 4.7. Closets by Design, Inc. CBD Franchising, Inc. New to ClassAction.org? I have to talk to the higher boss to at least talk to someone who is sensible. document.getElementById( "ak_js_2" ).setAttribute( "value", ( new Date() ).getTime() ); document.getElementById( "ak_js_3" ).setAttribute( "value", ( new Date() ).getTime() ); document.getElementById( "ak_js_4" ).setAttribute( "value", ( new Date() ).getTime() ); Please note: Top Class Actions is not a settlement Closets By Design Give Essential Worker A Closet Makeover Fcl July 8 Firstcoastnews. THIS CODE SAVES YOU $$ GET CODE Closets. I want a discount taken off for all the mistakes that were made and reimbursed for an electrician to check on that outlet. Based on the pictures that you originally showed me, It is hard to believe that anything other than spot cleaning was necessary. I feel your pain. Sold us a product they in fact didn't have to fit our closets. This website is not intended for viewing or usage by European Union citizens. Zero integrity. But those expensive pieces are for large spaces with premium designs. Maximise storage. NO IT WASN'T I had to call everyday for a week to finaYl find out that it was in and could be installed. Horrible JOKE on us! Closets by Design (Shirley, MA) is the mose incompetent, inefficient and unprofessional company I have ever dealt with. I didn't know that the designer designed the doors, and the doors were short." I would very much like my full $3, 346 back. The VP Alex Jivalagian is evil and Maryann Machado, our customer service rep was ONLY out for a COMMISSION. He did not tape or cap off the wires. document.getElementById( "ak_js_5" ).setAttribute( "value", ( new Date() ).getTime() ); @2023 Top Class Actions. IN 3 WEEKS THEY SENT 3 OF MY RECIPIENTS DEAD FROZEN TINY BOUQUETS calgary, Ponce motors Deceptive car sales Austin Texas, Nextiva efax overcharged me for an entire year even before the monthly trial expired able to use the service at all. Closets By Design has an overall rating of 3.0 out of 5, based on over 275 reviews left anonymously by employees. I was expecting the other room to be done the next day. 72.8k Followers, 36 Following, 1,342 Posts - See Instagram photos and videos from Closets by Design (@closetsbydesign) closetsbydesign. the triangle midsegment theorem delta math answers; ion creme toner snow cap directions. I have contacted the company many times to ask for a refund of the $313 that it cost to get the electrician here and to repair the mess. They do not belong in business. Then I had to start all over again and explain the issues to a new manager (Larry). RIGHT. Thanks, Waterstone Management Group is a boutique management consulting firm. Designers make no money. I paid them the balance so they would start working on the unit. I did cancel delivery due to work and then I had to wait another 3 weeks. File photos of Donald Trump and Letitia James. I am a single Mom and needed the promised income to survive. Submit a complaint and get your issue resolved. Thank you again. I am not in any way affiliated with closets by design, nor was I asked to post a positive review. I had a job done a few months ago and the installer was sent without all the panels he needed. It is a big fraud. Whittier California, Closets By Design, Franklin, TN Bad Products, Beware/Bad Business Practices Franklin Tennessee, Closet World, Closets By Design, Home Closets Unfinished work, poor workmanship, unauthorized charges Whittier California, Closets by Design Lifetime Guarantee of closet is a guarantee it will take a lifetime for them to call you back. Closets by Design At Closets by Design, we design, build and install custom closets, garage cabinets, home offices, pantries and more. Choose the color and finish that best reflects your aesthetic. Spoke with Mike several times regarding the problem and when his workman arrived, he basically told him(via speakerphone) that the company was not going to remove the inferior product and that it was not their problem but mine. (16) $239 .56. STAY AWAY FROM CLISETS BY DESIGN! On installment day the installer goes over the measurements with me and low and behold, that crazy designer had designed 20 inches of the closet to be directly behind the radiator! Date of experience: January 11, 2023. Jos. July 19 Closets By Design offers a no-obligation estimate, in your home. Are you kidding me? THIS IS THE WORST COMPANY TO HIRE FOR ANY WORK IN YOUR HOME. Closets By Design is a family owned & operated business. They sent us out into the field with very little training. I hauled them away myself. At the time, I had made other quotes with other prominent companies in the closet segment, to name one, Home Depot. PCR works with companies to arrive at their desired results. Click here to get notifications about new complaints of Closets by Design. We demo'd ourself. This closet is also 8 linear feet and it looks exactly like Figure 1 except we have drawers in Figure 2. expected to be mailed out. The first date for Installation was on Dec.20th with a call on Friday with a time of installation. More than 100 customers now say in an amended suit that they suffered physical injuries like hair loss . Beware of this company. When the actual installation date came, the guys got a wrong design the cabinets are actually 3" smaller than the actual design and in contract. What happened with your lawsuit? Thank you all for taking the time to write these reviews. Paying for it all. I just went through hell and waited 3 months to have my closets installed incorrectly. One of my brackets has since broken and I might have to contact those jerks again for a replacement! Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. I didnt receive any assurance regarding the infectious disease concern since I came in direct contact with the blood, a payment for the cleaning services (we had hired a cleaning lady to come and clean the blood stains). Clearly, she was not, and exactly the doors I did not want, arrived. You must contact the photos. They knew how to fix the measuring mistakes and my shelves look great. On 05/03/2019 Knut Grevle filed an Other lawsuit against Closets By Design, Inc. It wasn't even close to the top of my list of things to get back to urgently. Supposed to be 15" wide. Closets By Design | 3,996 followers on LinkedIn. I am so blessed and thankful that I decided to read reviews on this company because I had an apt with a designer this weekend and I have until today to make a decision. I paid my balance in full in good faith I was not given the service and quality of workmanship that I paid for. They are sending us collection notices etc for the unpaid balance even while we are disputing. That was when she accused me of being rude, which BTW has become a common defense strategy used by customer agents when they have no valid excuse for their incompetence and inefficiency. He was here for 14 hours doing a very small closet and a craft L shaped unit. Copyright 1997-2023 Ripoff Report. The Container Store offers in-store as well as virtual design . Even if you've mastered how to build a capsule wardrobe and have minimal amounts of clothing, these expert tips will keep your closet streamlined and functional for everyday use. Jason, I saw your post. Founded in 2003, Waterstone operates out of offices in Chicago and San Francisco . Don't know why there are so many negative reviews. Or give us your closet dimensions and our expert in-house closet designers will design it for you. Best of all, it's available at a price that's equally as pleasant as its appearance. I think it should be illeagle to promise pay when reality is no pay. Desired outcome: Frankly, it was 2 closets. They were cheaper than California Closets and they went to the floor, unlike some closet companies. Not to mention the fact that I had to call EVERYDAY to find out where my shelves were, when they would be installed. (103) Verified Reviews. Worse job experience I have had with a new job. Compare. They told me the first day they had available for installation was the first week in SEPTEMBER on Wed. Well, Tues. DO NOT HIRE THIS COMPANY. Additionally, we offer various drawer options and shelving choices. THE QUALITY AND WORKMANSHIP IS NOT WORTH THEIR HIGH PRICE TAG! "We're gonna have to place another order, " she said. Free Installation Click here to learn more. Closets by Design respects the privacy of our customers, partners and suppliers of products or services and clients. They gave me the total due on the first unit and the installers started to work on the one unit that they had all the parts for. BEWARE before you deal with this people, they look and act professional but are really CHEAP. First the rep that measured did it wrong, I ended up with 8" having to be cut off 2 shelves, and my 8 cubbie holes that were supposed to be 12X12 had to be 10X10. I say go to Lowes or Home Depot, where you get REAL wood for less than 1/3 the price! At Closets by Design, we provide a wide array of high-end accessories, finishes, knobs, and handles to make your walk-in shine. Full dressing rooms. Upon calling, I was told I signed a contract to 6 months and they do not offer 2 years, only 1 year. I hired Closets by Design to overhaul my garage. I read the comments and took them into consideration but made my own judgment. I had angry customers call me because the installations were not right. I later decided to have wall to wall shelves put in my bedroom and my daughter"s. I figured I would give your company another chance.
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