You will need to improve the quality of your water and make sure it is ideal for the fish you want before you can buy new fish and add them to the tank. While Petsmart allows a 14 daysreturn, Petco gives a 30-daysreturnperiod, and Pet Supplies Plus allows a 7 to 30 days return policy. Stop by an shop all the pet supplies for your dog. Specialties: Sierra Fish & Pets was originally opened in 1972 under the previous name of Fish Gallery and Pets. If you are a repeat customer they also give discounts:). History Our family began enjoying aquariums as hobbyists in the 1960's and opened our first pet store in 1972. Please refer to the guarantee policies posted on the Livestock FAQs page for more information. Sierra Fish & Pets at 601 S Grady Way Suite M, Renton, WA 98057. Check with your nearest store via the contact details for confirmation. What Is The Fish Return Policy at Petsmart? Any item not meeting the condition standards of this policy will be returned at the customers expense. My favorite part of this particular shop is that they have feeder ghost shrimp for a great price. During the checkout process, a list of the items in your online shopping cart will be displayed. Components and wheels are adjusted, and the bike is test ridden before being disassembled and prepped for shipping. Absent such an opt-out, we may share your information as described in the "Privacy Policy" above. 601 S Grady Way Ste M, Renton, WA 98057-3229. Sierra Fish & Pets was originally opened under a different name at the time, Fish Gallery & Pets. Our customer service representatives are available Monday - Friday 8 a.m.-5 p.m. EST, we are closed on Saturday & Sunday. Due to varying international restrictions, Sierra cannot ship food i.e. If a company offers free shipping on every order, it is likely that their item prices have been increased enough to cover this very real operational cost. The helpful staff there will ensure that all fish remains are removed from the aquarium, free of charge. Returns with a receipt received outside the returns timeframe may qualify for a merchandise credit. Keep them active with hamster wheels and run-a-bout balls. Process your items online within the returns timeframe, to create Instant Store Credit. Yes, since Petco confidently claims that the live freshwater aquatics purchased from their store stays alive for 30 days from the date of purchase, it ensures a refund if the little fish doesnt survive. If the fish that you return is alive and healthy, Petco re-sells it. We welcome you and youre pets to our family. If you are a California resident, California law provides that you be given the opportunity to opt out of our sharing your personal information with third parties that would use such personal information for their own direct marketing. If the fish is dead, the store disposes of it off. Train them with harnesses, head collars, and muzzles. All quality manufacturers have great products they must sell at extra-low prices for the reasons listed below. The customer will be contacted before any restocking fee is assessed in order to give the customer the option of approving the restocking fee or having the product returned to the customer. Click on the "Unsubscribe" link at the bottom of any Sierra email you have received. This is my favorite pet shop in wa state. Within the 48 U.S., complete the online returns process. Location of This Business. Adopt and shop all your cat foods plus toys and treats. To track the order on Sierra.com, click on order tracking at the bottom of each webpage in the "support" section, or visit the accounts page and log in. Yes, you can return whichever fish you purchased from the Pet Supplies Plus store. If your fish starts to show signs of being sick or doesnt act right, you can return it to PetSmart. But you also need to prove the fish keeper with the proof of illness identified by the vet so that your return is legitimatized. If you shop at a specific store often and the employees remember you buying the fish, they may be willing to do the return within a receipt. Any exclusions pertaining to an offer will be listed on each keycode email. Is It Possible To Bring Back PetSmart A Sick Fish? 601 S Grady Way, Suite M, Renton, WA 98057. www.sierrafishandpets.com. 11AM-5PM Sun Once authorization has been given, package the product in a separate box with crumpled paper or foam for protection. We remind all our customers of our Air Rifle Policy, which remains in effect. Use the return label provided during the online process or in the original box to ship the return item back to Sierra. Pet Supplies Plus has everything that a pet parent will ever need! 1. Hence, they ask for purchase receipts. All parts, accessories, warranty cards, instructions, ect, must be enclosed and unaltered. The staff are fantastic and they have a great selection of fish/pets. This store carries tropical fish, birds, small animals and reptiles in addition to all your pet's needs. In the event of a change, a revised policy shall be posted immediately on this website. If a keycode has already been activated on your order, the keycode box will state "promo entered". If you can't find your question in our FAQ section, contact us and we'll answer shortly! Answers And Related Questions, The bill you received when you bought that fish, A little sample of water from your fish tank. Amazing Love The Birds and Baby Water Dragon. 0 Items in cart. See our selection of cat toy, cat treats, or cat furniture. Thursday 11am - 7pm. *$2.95 shipping through Instant Store Credit is valid only for addresses within the contiguous 48 United States only. Therefore, popular sizes and colors can sell out quickly. Some shipping companies require that a representative inspect the damaged package. For retail store purchases: You can bring the item you are returning directly to any register at the front of the store with your receipt. Get any bird the correct bird foods or treat stick. All of Sierra boats are cosmetic 2nds and may come with minor blemishes, not unlike those that are the result of one or more outings. For any refund, ropes must be returned in original coil, have original hangtags and plastic wrapper. Take your Pet Supplies Plus fish to their store in a plastic bag or container filled with fish tank water. It includes information about how long your customer has to make the return and which items are included or excluded from the policy. Petco won't accept returns for sales that occurred more than 60 days ago, and you will suffer a 25% restocking charge. BBB File Opened: 11/12/2009. Fuel (for lanterns, lighters, stoves, etc.) But sometimes there may be incidents when the fish dies within a few days, falls sick or does not adjust to the environment. Reptile Reptile Lighting options for your terrarium or habitat. (425) 226-3215. If you want a whole new fish and dont wish for a swap of any kind, be sure to tell the associate upon taking in your pet. 804 were here. Although fish are small, they can hold a big place in the heart of their owners. PetSmart has an interesting return policy for certain products, like aquariums. If you used PayPal and PayPal Credit to make the original purchase, learn more about how to receive refunds through these third-party payment options. If your fish does not appear to be healthy or alive, you will want to check to see if it is dead before you return it to PetSmart. A keycode is an alpha-numeric code (ABC12345) used to apply a specific offer to your order. They may not be completely healthy at the time you buy them, sometimes they die after they have been purchased. Its worth remembering to bring along your PetSmart receipt when returning a fish to either replace or exchange it if an issue is discovered with its water, as theyll need to check it before using it again. Keycodes can only be used during the timeframe specified in the email. A Sierra Fish & Pets has a 4.3 Star Rating from 1086 reviewers. Find a Store. For this information, you may have to find out from your nearest Petco store locally. Find something for your pocket pet to chew on like toys, treats, and sticks. Pleasing customers and pampering pets since 1972. You will not use any knife purchased from Sierra for an unlawful purpose. Whether you have your first cute little kitten or have a house full of cats. All of our made for a major retailer/brand items offer significant savings off their original retail price. Submit your email to receive the latest stories and expert advice PetSmart wants to keep their customers happy, and they offer a return policy that makes it possible for you to return your fish to the store for any reason within 14 days. In some cases, they may be able to see signs of illness or disease. Ellisha has been a freelance writer for over 15 years. Is It Possible To Bring Back PetSmart A Sick Fish? Choose a category to quickly find the help you need. Shop for your canine companion here. They must also be able to provide the items original receipt. You can avail of these return, refund and exchange benefits from their stores located close by your location since the online store does not have any provisions for purchase and returns of live fish. If a discount is applied to an item you will see Discount Details near the item. If you do not want to exchange your fish for a different fish, you can ask for a refund or even a store credit. If you are outside of your return window and you dont want your fish, you may still be able to return it to PetSmart, but they will not offer you any credit, refund, or exchange. We are considered one of the top rated saltwater aquarium stores in WA. Policy. We are dedicated to provide the very best for pets health. Please send your return to: We specialize. If your water parameters are off, a PetSmart employee will be able to show you what products can help bring them to the right levels and ensure your fish are healthy and happy in your tank. You assume all risks associated with ownership and use of the rifle, and will not hold STP responsible or liable for any injury resulting from ownership, use, misuse, or defect. Sierra Fish & Pets is located at 601 S Grady Way Suite M in Renton, Washington 98057. Some fish stay very still while they are sleeping, so they may appear to be dead even when they arent. PetSmart takes returns of sick or dead fish within two weeks of the original transaction, provided you have your bill to prove it was you that originally made the purchase and possess valid photo identification should they ask for it. You may choose to take a refund during the online process. If you dont have a container, you can use a plastic bag. Faqs from Sierra: Celebrating 30 Years Of Exploring. You do not have to give any explanation when you return the fish, but if you are planning to get a replacement fish, it can help to tell the PetSmart staff why the returned fish didnt work out. Managing California's diverse fish, wildlife, plant resources, & habitats, for their ecological values & for their use & enjoyment by the public. Satisfaction Guarantee It is our mission to ensure that your 1800PetSupplies.com shopping experience is simple and enjoyable. Yes, you can. We have a complete aquarium service team that offers design, installation, and maintenance services for your home or office. If you are interested in meeting a specific dog, please contact us in advance to find out if. Only one (1) keycode can be applied to an order. View all return instructions. However, some stores may not accept dead fish in certain locations. We now continue operating our original flagship location,located in Renton WA just south of Seattle, which is a 7200 sq ft full line pet store that specializes in all around pet care. Cheyenne, WY 82007-1898. These items cannot be returned to Petco stores. It is usually found at the bottom of our emails under the disclaimer. They will help you ensure that the animal gets taken care of properly with an effective solution, or they will find resources in your area to give the animal a home. It also allows you to buy many varieties of live fish from its stores. PetSmart requires that you have a copy of your receipt in order to return any fish for a refund, exchange, or credit. When your order has been shipped, you will receive a shipment confirmation email. You can swap out a sick fish for another one within two weeks of having purchased it, as long as you have the previous purchase bill. Reptile Lighting options for your terrarium or habitat. If you adopt a new animal but cant care for it after a while, return it to the PetSmart store. So, does Petsmart allow returns if the fish gets sick or dies after purchasing it from them? Sunday 11am - 5pm. See our International return policy.) You can avail a refund for the loss of your new fish with relevant pictures, but no, you cannot send the dead specimen back to Petco if youve purchased the Live Fish & Invertebrates online. With Petsmart, Petco and Pet Supplies Plus return policy, buying pet fish, whether online or offline, is much more safe, secure and hassle-free. Any name printed on the merchandise credit must match the name on the photo ID presented at the time of redemption. California, USA wildlife.ca.gov Joined July 2009 1,256 Following It has fish varieties from the family of freshwater fish, saltwater fish, invertebrates and pond fish. All Right Reserved Designed by UNIweb. Get the cat items you need to keep you feline happy. Harrisons, Volkman, Kaytee, Zupreem just a few brands we carry. How Much Does It Cost To Put A Dog To Sleep At PetSmart? Pet Supplies Plus allows refund and exchange for dead fish within 7 to 30 days of purchase, depending on the store policies. Orders placed within the last 40 days are eligible for Instant Store Credit (Exchanges and Returns FAQs*). Have a good and lengthy life with your pet! Any item not meeting the condition standards of this policy will be returned at the customer's expense. With only a few conditions here and there, I must say Petcos return policy is not that bad or difficult to follow. The staff will consult with you if your returns meet the criteria to be accepted. Please call store to see if they are still up for adoption or if they have found loving homes425-226-3215 Call us, We would love your support in voting for us as the Best Pet Store in Renton Dog Adoption Events and Low Cost Vaccines at Sierra Fish on weekends Check upcoming. Customers must also make the exchange within two weeks of the onset transaction. ALL RIGHTS RESERVED. Shop now for the best reptile products. After 60 days, any unused credit will refund to the original method of payment. The item must be received by Sierra within 10 days or a charge will incur for any amount of the credit applied to a new order. Stay with me through this article as we get down to the nitty-gritty of returning fish to these stores. We are not responsible for damage to returned merchandise caused by insufficient return handling or for return postage costs. We can only refund standard Ground UPS, 4th Class US Mail or FedEx Ground postage on defective or damaged merchandise. Petsmart sells a wide range of fish, including goldfish, betta, minnow, tetra and shark, among others. At Sierra Fish & Pets we also carry a wide variety of pet supplies to satisfy all your pet need. This allows you to have plenty of time to take your pet home, see if it adjusts to its new life, and decide if its the best pet for you. If your fish dies, is sick, or just isnt the best option for your aquarium, you can bring it back into the PetSmart store where you purchased it and ask to exchange it. During this time, it could be spreading its illness to other fish in your tank. If you find that your new fish has been nipped, bitten, attacked, or eaten, you should still bring it back into the store with you to get a refund. If the item is received and meets our return policy timeframe and condition guidelines, the refund will reconcile to the original method of payment. 2023 COLD WIRE MEDIA. In general, all Petsmart outlets should accept dead fish returns within 14 days. SHOP PET> Clearance . We have all the foods, supplies, and habitats you would possibly need to care for your Dog, Cat, Aquarium, Reptile, Bird, or Small Animal. This is another American retailer that deals with pet supplies. We strive at this location to be the very best all around pet store in the Seattle metro area. Your email address will not be published. However, not all pet stores offer a return policy. We now continue operating our original flagship location,located in Renton WA just south of Seattle, which is a 7200 sq ft full line pet store that specializes in all around pet care. Most people buy a fish with big plans for it. to grow your business. Look closely at its gills to see if they are moving in and out. For beginner to expert all the aquascaping rocks and woods plus all the tools, additives and CO2 supplies to go with them. Sierra Fish & Pets has been offering friendly knowledgeable advice to our customers for over 40+ years and continue to gain loyal customers with everyday low prices and our professional pet advice. Learn about the Returns & Exchanges policy at That Fish Place - That Pet Place and thatpetplace.com. Comfort them with tunnels, hide outs, and the correct cage. Small pets like Gerbils, Rodents, and Hamsters to Larger critters like Guinea Pigs and Rabbits. Not eligible for special shipping offers. This warranty also covers the fish if it is sick or if you just decide it is not the right addition to your aquarium. Does Petsmart Sell Bunnies? We offer a, Kukanagirl .. said: My husband and I took our two dogs to the Grand Opening of the, Christie D. said: We found this business through a Groupon deal. Why Is Mediterranean Food So Expensive? Store Fish Type You Can Return Requirements; Petsmart: Sick, dead or wanted fish: 14 days return window Purchase receipt ID or driver's license home tank water sample: Petco: Sick and dead fish: 30 days return window for live fish Click picture of the product before returning Printed copy of Cali Bamboo's Return Authorization form Packing slip Re-stocking fee of 25% applicable Cats when available for adoption come with: Vet check, worming treatment, flea treatment, first set of shots, and FREE bag of food. We are unable to accept returns on clearance items. They will do this by asking for a water sample and using a simple test to tell you what parameters are at safe levels and which ones are dangerous. To ensure your satisfaction, please remove all packaging material immediately upon arrival, and inspect for damage prior to signing acceptance form from carrier. PetSmart fish return policy will give consumers two weeks from the date of purchase to swap or return their purchased fish for a refund beginning February 11, 2021. You may exchange your fish for another fish of the same type or a different type. This warranty also covers the fish if it is sick or if you just decide it is not the right addition to your aquarium. Any deviation from these criteria may result in a restocking fee of up to 30% of the original purchase price. Contact a Customer Service Representative prior to returning any merchandise to That Fish Place - That Pet Place. 3. A $8.99 ($12.99 AK/HI) shipping fee will apply to returns for refund. Sierra Fish & Pets, a full service aquatic service company, serves the entire Greater Seattle area. We offer a, Kukanagirl .. said: My husband and I took our two dogs to the Grand Opening of the, Christie D. said: We found this business through a Groupon deal. At the store, the employees may ask you for a sample of the fish tank water. Free shipping is never truly free. (2023), Does Best Buy Price Match? We do not profit from shipping charges or inflate the prices of our merchandise to cover the cost of shipping because we prefer a more straightforward approach keeping both product costs and shipping costs as low as possible. A return policy indicates rules and conditions about if, when, and for how long your customers can return a purchase and receive reimbursement. The following states have some type of age restriction regarding the sale to minors; DE MA PA IL CA FL NH NY NJ RI ID CO OK IA HI AK NC MS. 2. We Offer Curbside Pick-up and On-Line Shopping, Copyright document.write(new Date().getFullYear()); SIERRA FISH & PETS. (10 Reasons), Why Is Waffle House So Expensive? Awesome Local pet and fish store. Please include a copy of your invoice with the return as proof of purchase. Naturalize your Freshwater tank with Live Plants. The credit can be used instantly to order an exchange or replacement item, even before the return merchandise has been received (must be received within 10 days). By simply hovering or holding your mouse cursor over Discount Details, a popup box will appear. Merchandise credits issued for returns without a receipt may not be used for online purchases. Please tell us your preference by contacting Customer Service. The last store on our list that allows returns for the purchase of fish is a local pet store that offers natural and non-natural pet foods. Sierra has decided not to sell air rifles on-line. If you think your fish may have died or gotten sick because of your water quality, it is a good idea to bring in a sample with the fish you wish to return. If a fish dies or becomes sick after you purchase it, you have up to 14 days to return it. Out of the 2-week return duration? Print your return label then select the Process My Refund option on the final page of the process. Phillip Adcock is the founder and Managing Director of the research agency Shopping Behaviour Xplained (SBXL), a shopping research organization using psychological consumer insight to explain and help consumers answer their questions about stores and services. All bikes are pre-assembled by a certified bike mechanic to ensure bicycle is complete and functioning properly. If you are a member of the PetSmart Rewards program, the store may be able to pull up your purchase history and see that you did buy the fish there and within the 14-day return period. Customers can return ill fish to PetSmart shopkeepers, but a few conditions must be met first, like how the customer has to keep a note from their vet during the purchase. I tried doing it myself(after, WA S. said: So I know I wrote a 5-star review before, but I just HAD to follow up. Shop all our bird products here. The sale of air rifles is restricted by some federal, state and local laws. PetSmarts fish return policy states that you can return any fish to the store within 14 days, whether it is sick, dead, or alive. For security reasons, we keep a separate database to store web registrations. Required fields are marked *. This can be caused by several different things, including water quality, other fish, a poor diet, health problems, and even stress from moving to a new home or being in a new environment. Products with the bullet point made for major retailer are purchased from famous name brands and catalogs as overstocks or seconds. Returns and credits are subject to the discretion of That Fish Place-That Pet Place. PetSmart accepts the return of live fish as long as you have a receipt and are able to return it within 14 days of purchasing it. We would rarely allow a healthful animal to be returned. Due to the nature of the closeout business, we often receive items in limited quantities. During this time, you can exchange the fish or request a refund for the value of the fish. Avoid using tap water since it may be harmed by it. If you are not completely satisfied, please contact a Customer Service Representative. Make your terrarium as natural as possible with bedding, mosses, rock hideouts, and decorations. If you are interested in meeting a specific dog, please contact us in advance to find out if the dog will be there. Roxy, our 1 year old, Welcome to Zoom Room Dog Training in Bellevue, providing exceptional dog training, WA S. said: So I know I wrote a 5-star review before, but I just HAD to follow up. Returns and credits are subject to the discretion of That Fish Place-That Pet Place. Can You Swap A Sick Or Unwanted Fish For Other Fish? The Flex 9 US Gal (34 L) aquariums provide contemporary styling with its distinctive curved front. When you buy a pet from PetSmart, you expect it to be healthy and live a full life. While this is clearly stated in the return policy, it may come down to each store. If you intend to forward or transship product from a U.S. address you assume all responsibility for that including any delivery beyond the U.S. address as well as any duties, taxes and restrictions. Typically, a higher order total equates to a heavier package. Nauturalize your FW tank with Live Plants Plants form beginer to expert and all levels in between. Keep them tidy with stain/odor removers, poop bags, and scoops. Quarantining the fish will allow you to observe it to make sure its healthy before you expose your other fish to it. Our policy is to break even on shipping and handling charges. It will guarantee the fishs secure and efficient transportation and transfer to PetSmart. If the pet happens to get sick or pass away during this time, you can return it as long as you have a receipt. Enter your order or tracking number. Friday 11am - 7pm. Developed with By Tripster Developers . The tank is also equipped with powerful 3-stage integrated filtration system and an infrared remote control that allows you to select between several colors and special effects. Must ship via truck within the 48 contiguous U.S. only. When you order or purchase an air rifle from Sierra by any method, you represent by your actions as a condition of purchase that: An additional cost will be charged for the shipment of all bicycles. Shop for your canine companion here. During this time, you can exchange the fish or request a refund for the value of the fish. At first we started as one single store and eventually expanded into a total of 4 full-line pet stores through out the Seattle Metro area.In 1995 we acquired our fish-only saltwater specialty store called Blue Sierra Exotics that specialized in Saltwater and Freshwater Aquariums.
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